Usuario invitado
1 de marzo de 2024
I fully agree with all the previous positive comments. Great position, amazing food and staff and lovely to be able to use the island. Now the negatives, we booked a wonderful room in the Villa Nicoletta which is part of the hotel and just up the road. We were amazed at the beautiful big room (no. 12) balcony and view. However, it’s right next door to a very noisy bar! We were so close I think my husband could have put his arm out of the window and pick up a drink! It also had multi coloured strobe lights. The receptionist was empathetic, gaily telling us that they’re always getting complaints about the noise! They moved us to a much smaller suite right next door to the hotel’s air conditioning unit so we couldn’t open our bedroom doors. What a huge disappoin**ent, they should say on the website that it can be noisy so folk can make an informed choice. We were told that we might have to pay for the ‘upgrade’ as we booked so early the room cost had gone up, ridiculous and luckily we didn’t pay. The poor receptionist kept having to ask her manager who was hiding in a back office, it would have been nice if he had come to speak to us himself given the circumstances!
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