JOHN
6 de marzo de 2024
The location of the property and the views from our room were great. The pool/hot tub area were very nice. However, our parking garage transponder didn't work for the first 4 days of our 5 day stay despite multiple communications with Sonder. It was finally replaced on the 4th day. We were locked out from the parking garage to the building due to the door malfunctioning and had to access from one floor below. The furnishings were very cheap and the walls were very scraped up throughout. Our shower curtain didn't extend down into the tub, so the water sprayed onto the floor. We couldn't move the bar down as it was permanently affixed. The TV only works if you have a streaming subscription. I liked the convenience of th app but we were frustrated having to re-explain our needs about the garage transponder day by day. There weren't any updates by Sonder on how they were addressing issues. We met many other people renting feom Sondr on the floor with similar complaints. It would be an amazing stay in a great location if these issues were addressed.
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