Hotel Selection Pattaya

Hotel is ok. Great location. Staffs are not friendly, helpful and even shouted at customer and dont want to apologize for their rude behaviors. They forgot to put Towels in our rooms and when my husband asked for towels the receptionist shouted at him and hang up the line. When my husband called bk she shouted again saying that staff will come later. When my husband told her he will complain this to manager she said go ahead she is leaving at the end of this month. Breakfast is bad too. Not many choices. We paid for extra charges for children but breakfast staff stopped us from entering mentioning breakfast is for 2 persons only. When we asked her to checked with reception she just go and talk other things and we have to wait for like 7 mins. I followed her and talked to receptionist they said they don't know. I told them to cheked in their system, only then they realized and let us go in without apologized for what they did. Very unprofessional. When we requested to meet manager, they said manager is in the meeting and didnt let us meet with her. Very bad experienced ever. Will not go bk to this hotel ever again. Only bell boy is friendly and helpful.

The reviews recently were pretty harsh. We had a pleasant stay and everything went smooth. Checkout should be a bit faster though, it's draining when you have to wait for your deposit.

Room not clean don't have space for dry and wet zone in the bathroom when you are showering water flooding on the floor every where when i check in the room wasn’t ready the used towel still hiding on the closet .room kinda old and not clean lift is scary light in the lift not clear either .you can smell old stuff .

It's not bad for the price. Spacious room with a balcony and nice air conditioning. At first, it was a bit difficult to find. It's located directly behind a little lifeless mall.

Hotel staff service is fair. Hotel is simple and old ,room not keeping well.

This hotel location was excellent near soi 6 but seems little bit old price is ok

Hotel is good, location is also good, close to everything. Staff friendly

Best of the best Location Good service but not enought breakfast

A bit rough but in a good area. Could use some upgrades better cleaning.