Hoteles en Masai con aparcamiento

The host is friendly, responsive and understanding. However, the stay is a very forgettable one. This review is solely based on the overall experience staying at this apartment. It is to create awareness for others in case they have kids and would like to stay here as it has 2 Queen bed accommodation. For context, it is a condominium with dual keys unit, meaning it has one main entrance followed by 2 separate doors for each unit. I do not want anyone to been through what we did. We check-in late around 5pm, the kids are excited when they entered the room happily and shouting. Out of a sudden, we heard a guy shouting from the other unit, we opened the door and he shouted at us angrily. He said he is staying here and he is sleeping, do not make any noise. We obliged and tried to keep our volume down. We went out after and back to the stay around 10pm. My kids suddenly cried and he shouted “Hello!”and slammed the door loudly. We will all stunned and speechless. The kids are only 3 and 8 fyi, and I have to tell them to be quiet for the whole time while staying here. What’s the joy of staying here for? To be honest, it is late at night at level 39 and with an unknown mental unwell guy just beside us really makes our stay a very stressful and threatening one. We slept for the night as it is late and the kids are tired. We left the stay asap the next morning.

Fantastic hotel and easily one of Johor Bahru's best staycations. The atmosphere was incredible and the room felt super comfortable. The breakfast spread was absolutely top-notch with amazing variety. Exceptional service from start to finish—hard to find this standard of quality around JB. Highly recommended!

The best hotel receptionist ever with a friendly personality. The location is great with lots of eateries nearby within walking distance. Will definitely come back to stay again. The property also has a small beautiful fountain in the front.

Didn’t expect the room doors to be opened during check in, which felt rather unsafe as anyone could just enter the and place things such as spy cameras. Though the room was rather big, there was a small spider on the bed and some stains on the bedsheet. Hotel could have provided toiletries according to the number of guests. What really took me off was the sudden POWER OUTAGE at approximately 4am and lasted slightly more than 4hours till around 8.15am. Spoke to the staff at the time of the incident, staff couldn’t do anything but only to apologise. Hotel clearly lacked contingency plan when such situation occur. Went to the reception the second time around 7am, was told that they already called technician. Went down again at around 8am, it was understood that it was a government-conducted electricity meter upgrade, and they said that they were not aware of it. Hence, they were not responsible and no compensation could be given. (Was wondering if it was a planned meter upgrade, how does calling the technician helps? Besides, there was no updates about it even after 3hours in.) This in a sense was pushing responsibility to the guests who paid for the full services only to receive disrupted rest without compensation. Room was extremely stuffy and warm during the 4hours power outage. Hotel even told trip.com that there’s no other alternative compensation that could be given. Went down again to negotiate for a late check out, staff approved. Customer service and contingency planning lacked so much, shouldn’t such compensation be provided without having to negotiate in the first place? Ultimately, stay at your own risk. Was told that the area also had power outage the past weeks.

La habitación es limpia y su ubicación es excelente. Hay muchos restaurantes alrededor de esa zona. Tailandia, japonesa, coreana, Taiwán y cocinas locales. Realmente desperdiciado para la elección. En este viaje, escogí un restaurante coreano para nuestra cena.

En general, mi estancia 3-night fue agradable. Me disfruté especialmente de la suite familiar la cama de tamaño real y las galletas eran muy cómodas. Sin embargo, esperaba un estándar básico, por lo que no pude dar una calificación completa. Cleanliness: Había algunos problemas que necesitaban atención. He encontrado una pequeña lizard, un bebé coco (que tenía que manejar), y un espiga. Las hojas de cama y el rug tenían pinturas visibles aunque estas pueden ser difíciles de eliminar, no es aceptable ni siquiera para un hotel 3-star. Además, se dejó un papel higiénico usado, vacío (pero seco) junto a un nuevo, que no debería ocurrir. No soy muy fussy, pero otros podrían haber calificado esto mucho más bajo. El asiento de la toalla estaba desajustado y desajustado. El pendiente de toalla también estaba desconectado, así que no nos quedamos atentos a colgar todas nuestras toallas allí. Servicio: Las solicitudes de una silla de escritura y un secador de pelo tomaron bastante tiempo y sólo se resolveron después de hablar con un guardaespaldas la mañana siguiente. La habitación está equipada con cuatro huéspedes, pero nos encontramos en un grupo de tres y sólo recibimos dos tazas, por lo que tuvimos que hacer turnos. También hay sólo dos pendientes no estándar y no profesionales. No he usado el champú ni el gel de ducha, por lo que no puedo comentarlos. Quizás una nota breve debería comprobar nuestro día ya que nos quedamos por tres noches. Esta es una sugerencia para mejorar. Ubicación y servicios: El hotel dispone de una tienda de lavandería convenientemente situada directamente al lado del hotel. El estacionamiento está disponible en el lugar, aunque puedes necesitar estacionar detrás del edificio. Sería útil tener una pista de vertido designada en la frente del hotel. Alimentos: El café sirve un buen lemak de pollo nazi, pero el cuerno de curry es rico y sabroso, aunque sería mejor que existiera más platos laterales para complementar el arroz. La experiencia global ha ayudado a compensar las deficiencias. Valor para el dinero: 3/5 Hasta que se corrija otra revisión de las deficiencias, considero otros alojamientos

A decent 3-star hotel for a short stay. The room was clean, comfortable and had the basic facilities needed. The staff were friendly and check-in was smooth. The location is also convenient, especially for those who need to get around the Masai area. The hotel is not luxurious, but it offers reasonable value for the price. Overall, it was a pleasant and hassle-free stay. Suitable for travellers looking for a simple, comfortable place to rest without expecting too much from a 3-star property. Would consider staying here again if I’m in the area.

Great stay! The self check-in process was super seamless and convenient, which made arriving a breeze. Even with the automated check-in, the staff was always around, incredibly friendly, and eager to help with anything I needed. I also really appreciated the on-site vending machine for grabbing quick drinks and snacks. Highly recommend for a hassle-free trip!

Fast response: The toilet bowl and Aircon got issues but were solved soon after the complaint lodged (before returned). Tranquil environment. A nice drinking water filter was prepared just outside the room, very convenient.

quite romantic