Hoteles en Medan con aparcamiento

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

We stayed at Four Points Medan for one night during the final leg of our Medan trip. Overall, we had a pleasant stay. We arrived at around 2:00 PM and were a little disappointed that our rooms were not ready yet. However, the staff were helpful and arranged for our luggage to be delivered to the rooms once they became available, which we appreciated. The rooms met all of our requested preferences, including connecting rooms and non-smoking rooms. While the rooms were located at the far corner of the floor, it did not cause any major inconvenience. We were also happy that the hotel staff could communicate comfortably in English, which made our stay much more convenient and stress-free. As our stay was quite short, we did not have enough time to fully enjoy the hotel facilities. It would be great if the hotel could consider extending the operating hours of the gym, swimming pool, and massage services to provide more flexibility for guests. One highlight of our stay was definitely the breakfast buffet. It was by far the best breakfast experience we had throughout our Medan trip, with a good variety of food and excellent quality. Thank you to the team for making our stay comfortable.

The jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.

The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.

Acompañé a un cliente a alojarse en el mismo lugar. En general, está bien, aunque un poco deteriorado. Podría mejorar si renovaran sus artículos de aseo, pero solo me quedo una noche. Seguiré optando por este alojamiento en Medan.

Very nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.

The service was good, one highlight to afternoon staff, when I approach the counter for check in, there is one one man came to reception in the middle of my registration and asking about the room availability, I expect the staff will say, can I get back to you? let me handle her first, but instead he check the room availability on the different system beside mine. At last he handled me. He might be only make sure that there is room vacant, but you can only focus on who come first and then you can move on to another, after all its accor brand. Overall experience the room is clean, the bathroom very god and clean. Will be back for sure 

Este hotel fue remarcado desde Radisson a aiho .. todavía buena condición ... El proceso de check-in también excelente.. en 5 minutos puedo ir directamente a mi habitación.. el único problema es que sólo tienen 2 ascensores.. a veces en eso no funciona debido al servicio de mantenimiento.

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Room with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in. Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.