Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 29 dic 2025|Villa - 1 habitación 2
Usuario invitado
Our stay at Ahn Lanh was truly excellent. The service was very good and highly personalized, making us feel genuinely welcomed and well taken care of from start to finish.
The resort’s greenery and gardening are outstanding. The entire property feels peaceful and beautifully maintained, creating a relaxing atmosphere that blends perfectly with the surrounding nature. There are also many included activities that add real value to the stay, such as cycling, painting, leaf stamping, swimming, yoga, and much more, so there is always something enjoyable to do.
A special thanks to Leo, the manager, who was always available and incredibly helpful with all our requests. Communication was effortless, with everything handled within seconds via WeChat, which made the experience smooth and stress free. We would also like to give special thanks to 小花 at the Chinese restaurant for the top tier service. Her professionalism and attentiveness made every meal a pleasure.
The food across the resort restaurants is great, with both Chinese and Western options available. The breakfast is also very good, offering a nice mix that caters to different tastes.
Overall, Ahn Lanh delivers an exceptional experience with excellent service, beautiful surroundings, and high quality dining. We would gladly return and highly recommend it.
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Precio por noche desde981 PLN
Fecha de publicación: 17 ene 2026
Usuario invitado
Conocer este tipo de hoteles te enseña lo que es un hotel con categoría superior ,amabilidad,servicios,atención todo lo que puedo decir es positivo, gracias por vuestro intereses en que el huésped se encuentre como en casa.
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Precio por noche desde212 PLN
Fecha de publicación: 26 abr 2026
Usuario anónimoOverall, this was a good stay with some truly special aspects, but also a few areas that could be improved.
The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore.
The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience.
The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition.
Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day.
Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit.
Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest.
Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority.
Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small.
Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable.
The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests
I did not try lunch or dinner, so I cannot comment on those.
Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.
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Precio por noche desde512 PLN
Fecha de publicación: 6 abr 2026
Usuario invitado
I had an exceptional stay at this hotel and can confidently give it a full 5-star review. From the moment I arrived, everything was handled with professionalism and genuine hospitality.
A special thank you to Luby and Jayiyn for their outstanding service. They were incredibly attentive, helpful, and always made sure that everything was perfect throughout my stay. Their warm attitude truly made a difference and added a personal touch to the experience.
The hotel itself is excellent — the rooms are clean, comfortable, and beautifully maintained. The facilities are top quality, and the overall atmosphere is relaxing and luxurious. Every detail is well thought out, making it absolutely worth every penny.
I highly recommend this hotel to anyone looking for a premium experience with amazing staff. I will definitely come back again.
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Precio por noche desde452 PLN
Fecha de publicación: 26 jul 2026|Habitación superior estilo mediterráneo (cama doble grande)
ALI MUHAMMAD HUZAIFABeing A trip.com influencer here is my personal experience and opinion don’t waste your money
The gym is not working The picture they uploaded is so old they don’t have this facility now for hot air balloon vouchers you need to pay more attention at least 250 yuan and for other voucher you can you one ride from three i prefer banana boat ride But there are lot of reasons that this hotel not suitable you can choose other better i also regret but overall Trip.com help and support me a lot i am really thankful for them
The last some pictures i uploaded as reference they don’t have those things available even they have they say no and they try to charge money on each things
Here below i explain each thing in details
Unfortunately, the biggest downside was the service. As an international traveler, I found communication quite difficult. The staff spoke very limited English, and even though I can communicate in Chinese, it was still difficult to understand their accent and get clear information. I often had to ask the same question several times before receiving a helpful response.
Another issue was that many services were not explained properly. The hotel provides transportation to different facilities, such as the swimming pool and other attractions within the resort, but no one clearly explained how it worked. I had to figure everything out on my own, which was frustrating.
The barbecue experience was also disappointing. Although the hotel provided vouchers, we still had to pay additional fees to use the barbecue area, even though we brought our own meat and ingredients. At first, the staff said there was no available space, but after repeatedly asking, they eventually arranged it. I felt the staff were not very proactive or accommodating, and guests should not have to keep insisting to receive assistance.
The location is another factor to consider. The resort is quite far from the main tourist attractions around Qiandao Lake, so you should expect to spend extra time and money on taxis if you plan to explore the area. If sightseeing is your priority, I would recommend staying closer to the main attractions instead.
Overall, while the rooms, cleanliness, breakfast, and facilities were good, the service significantly affected my experience. I even contacted Trip.com customer service regarding my concerns. Personally, I don’t feel the current 9.2 rating reflects the overall guest experience, mainly because of the lack of communication and customer service. If you’re a foreign traveler, especially someone who doesn’t speak Chinese, I would recommend considering other accommodation options with more international-friendly service.
Overall Rating: 4/10
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Precio por noche desde156 PLN
Fecha de publicación: 29 mar 2026|Habitación estándar con cama grande
Usuario anónimo
It’s a chilly season, but the welcome was so warm! Really enjoyed the excellent, attentive service。 Plentiful hot water, quiet rooms, we got an upgrade ☺️ and the breakfast options are varied and suit most tastes.
Do remember to bring a warm layer to breakfast as they often open the patio doors and it gets drafty, and organize your translation, food delivery, and DiDi apps and eSIM - wifi is unstable and the ******* applet on Alipay was unusable.
Thankfully the location is great, walkable to the InTime mall and many local food spots and fruit shops. And the views are wonderful - weekend evenings have the downtown buildings light up in displays that beautifully reflect on the lake.
The foreigner husband gives it a 4/5, and recommends the hotel to add a fresh-cooked egg/omelet station and to make sure hot food stays hot (the warming pans were usually not on).
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Precio por noche desde156 PLN
Fecha de publicación: 30 ago 2024|Habitación dúplex familiar
Usuario invitadoDespués de celebrar un banquete de bodas en el Novotel Suzhou Wenbo, naturalmente elegí el Novotel Qiandao Lake para mi viaje al lago Qiandao. Me registré a las 9 en punto la noche del check-in. La señora de la recepción, Ye Jing, estaba. Muy entusiasta y de buen corazón. Me quedé allí por 3 días y 2 noches. Mi experiencia durante mi estadía en el hotel fue muy buena. Tanto la hermana de limpieza responsable de la limpieza de la habitación como el personal del restaurante fueron muy proactivos y entusiastas. brindando servicio A los niños les encantó el parque infantil y la piscina que ofrece el hotel.
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Precio por noche desde259 PLN
Fecha de publicación: 12 jul 2025
Usuario invitadoJiangnan es hermoso y el paisaje me resulta familiar. Las flores del río son más rojas que el fuego al amanecer, y el agua es verde como el azul en primavera. ¡Cómo no recordar Jiangnan! Siento un cariño inquebrantable por Hangzhou. Por eso, este año organicé una visita al lago Qiandao para volver a contemplar el hermoso paisaje de Jiangnan, ¡que es majestuoso y magnífico! A orillas del lago, entre pequeños puentes y aguas fluidas, llegamos al hotel donde nos alojamos, el Hotel Yinju. Este hotel se encuentra a orillas del lago Qiandao. Es tranquilo y cómodo, y el servicio es cálido. Me permitió experimentar la amabilidad y sencillez de la gente de Jiangnan. Dormí más de 10 horas en este hotel como si estuviera en casa. Me brindó un ambiente seguro, cálido y confortable. ¡Gracias a todo el personal del hotel y les deseo un buen viaje y mucha salud!
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Precio por noche desde124 PLN
Fecha de publicación: 5 ene 2026|Breakaway Double Bed Room
Usuario invitadoWe chose this hotel primarily for its promise of a secluded, nature-connected experience and its on-site hot springs—a perfect antidote to busy city life.
The room was warm, cozy, and wonderfully quiet. The bed was big and incredibly comfortable, ensuring great sleep. The bathroom was spacious and well-appointed. The best feature was the house's layout—separated from others, it felt private, secluded, and truly integrated with the natural surroundings. It was the peaceful haven we needed.
The hotel territory is vast and beautifully maintained, perfect for calming walks. The dining experience was excellent: the food was tasty, presented in a clean environment, and offered a satisfying variety.
Unfortunately, the main attraction became a source of stress. The culture of quiet, therapeutic relaxation expected at a hot spring was completely absent. The most visitors were behaving like they are in a public swimming pool, with yelling and kids jumping, splashing, and running around. This chaotic atmosphere made it impossible to relax or enjoy the springs' intended benefits. It felt like a disaster for anyone seeking the tranquil, restorative experience hot springs are known for.
Despite the hot springs issue, our overall stay was very nice, thanks to the superb room, excellent food, and beautiful grounds. The core product—the accommodation—is outstanding.
I will definitely return, but I will plan my visit for a much less busy period (perhaps weekdays or off-holidays). If you are seeking solitude and quiet, I highly recommend the rooms but advise cautious timing for the hot springs. This place has all the ingredients for a perfect retreat; you just need to find the right moment to enjoy them fully.
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Precio por noche desde250 PLN
Fecha de publicación: 6 abr 2026
Lisaaaaaaaaa
Room was nice, the view was so pretty and private hot spring was really hot. The location is quite not reachable and there are no infrastructure around, but it's a great choice for the weekend getaway, especially if you drive. Owner was sooo nice to us, had a good talk, she even helped us organise the transport to our next stop🥰🥰
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Precio por noche desde317 PLN