Comfort Suites Panama City Near Tyndall AFB

Checked in around 10pm after a looooong day of traveling with a 4 year old and 2 (TWO) birthday parties only to have to go back downstairs to ask for the bedding for the pull-out couch because it was not in the room and the TV would not get a signal. (Meh, Stuff happens) But the staff was super nice and the property was very clean and the breakfast area was just as clean! Will definitely stay again.

Location was great. Only thing I didn't like was not really having a safe place to pull into hotel.

The suite was mostly clean, but I still saw little details of areas it was not clean. Food residue near kitchenette sink. Crumbs underneath the refrigerator. A little staining on the furniture. Aside from these little details, it was still a pleasant stay.

Internet was down or spotty more than it worked. TV’s worked sometimes in one of the rooms and not at all in the other. Lack of available maintenance person to fix anything.

Need at least two trash cans in room. Only had one small one in bathroom for five people. Way too small. Needed another chair in room. One desk chair and love seat not enough places for five people to sit. Lay on bed was the only other option. So could use another chair.

The television did not work, when we informed the front desk worker, the individual stated they had been having problems with the television in that particular room. When we inquired about another room we told they were booked and couldn't change our room, and because we booked through a 3rd party service (Travelocity) credit couldn't be added or charges couldn't be deducted from final bill balance. We booked a suite that is advertised on Travelocity as well as Comfort Suites' own site as sleeps 6 people, we are a family of 6. The advertised "full size pull out sofa" did not have bedding on it and no bedding was provided for it anywhere in the room like it normally is, which caused for another trip to the front desk to request for bedding for the pull out, we were given a fitted sheet, flat sheet and what was referred to as a comforter that was thinner than the room's sheer window treatments and advised other than another flat sheet, inventory didn't allow for anything more to be given per management.... not even a single pillow. As if any of the previously mentioned unsatisfactory issues weren't enough, we spent the night in full combat mode, fighting roaches that had us out numbered by far and flanking us from every direction. At over $200 a night this experience has truly been our worse nightmare!!!