Usuario invitado
15 de septiembre de 2023
Check in was OK but have to say the person who greeted us wasn't exactly enthused. Arrived at our room and could hear constant running water. The toilet flush was stuck, and we couldn't fix it, so advised the person on reception. We were at a wedding all day and evening, so said there wasn't a rush but can it be fixed for our return, which they agreed. On our return, you guessed it, it hadn't been looked at. This should have been sorted prior to our arrival, as it was obviously stuck when they serviced the room! The room was good, large and very comfy bed. They are described as boutique, not sure why as the facilities were very standard. kettle etc. No fridge or coffee machine which I would expect in such a hotel. Just felt lacking in care and attention, for £130+ for the night, they really need to up their game! Sadly would not return or recommend.
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