Premier Inn Shrewsbury North (Harmer Hill)

很簡樸的酒店

We Just got back from a two night stay at Harmer Hill Inn Shrewsbury, we enjoyed our stay the room and hotel is clean and comfortable. The staff are friendly and helpful. The food and bar area is clean and well run with a very good breakfast and service.

Room was clean and bed rather comfy but that was the only good thing about the hotel. Run down hotel, could do with redecorating. Very basic facilities, only tea and coffee facilities provided. Hairdryer kept cutting out. Car park had massive deep potholes. In the middle of nowhere which wouldn’t have been such an issue if the restaurant had been open. We had to drive everywhere just to get food and drink. Couldn’t get anywhere to deliver breakfast to us so had to drive to nearest McDonald’s which was a ten minute drive. Other restaurants which were ten minutes drive away or more were fully booked so we couldn’t book any meals due to the lack of warning from the hotel about the restaurant being closed. Overall very disappointed. The restaurant being closed was very inconvenient to us and we were offered a part refund or anything for the inconvenience. I paid £174 for two nights which was a rip off considering the state of the hotel and the fact we couldn’t get food or drink or have a decent meal (just had takeaways which most of them wouldn’t even deliver to the hotel). Couldn’t walk anywhere as no where within walking distance and some roads didn’t even have pavements so had to drive everywhere. Will not be staying here again.

Let's start with the positives. Shower was brilliant The room was reasonably clean; other than epic amounts of dust behind the tv when trying to reinsert the HDMI cable that was loose and wasn't working when I checked-in. Frustrations Not a great start navigating multiple potholes across the car park, didn't get the trip off to a great start/set a good first impression. Annoying that the block of accommodation was separate to the main build in it's own annex. Is there no way to link the two builds? The door which you scan your room key card against for the separate build isn't really secure. It doesn't close behind you...it stays open for almost half a min to a minute before closing - not very safe in the event/risk of any non-guests walking in. With a baby in the cot with a light sleeping bag, we usually set the room temp a little higher than 21 degrees. This was locked and couldn't be adjusted. At Premier Inn Llandudno (Glan-Conwy) & Premier Inn Porthmadog

Quiet location, friendly welcome, a basic but comfortable bedroom and a recently refurbished bathroom followed by a good night's sleep, so this easily passed the value for money test. However, two elements made for disappoin**ent: - the main section of the car park is in dire condition with multiple pot holes which are a hazard for both drivers and for guests walking to their rooms. This is a poor advertisement for the Whitbread brand, with repair urgently needed before there is an accident. - the free wireless internet did not connect. Guests are offered the alternative of Premier Inn's "Ultimate" internet (at £5 for 24 hours), which we declined. This was not our best Premier Inn experience.

Clean and comfortable room - the bed was extremely comfortable with lovely clean white sheets, had a great couple of night's sleep. Bathroom also really clean with a lovely hot and powerful shower. The attached restaurant was spot on, despite being quiet when we arrived late, the kitchen was open and we had a much needed meal after a long journey. Took the meal deal for the following night which included breakfast which was great value for money. The choice on offer for the continental breakfast was brilliant and the cooked breakfast lovely too and set us up for the long drive home. Staff all very friendly and accommodating. Watch out for the two huge potholes in the carpark though.

Most of the usual Premier Inn facilities were satisfactory. However, the quality of maintenance in the car park was very poor with pot holes that could damage suspension if they went unnoticed. The other problem was that this is the second occasion we've visited this hotel, several months apart and, on each occasion, the Wifi has been down. This is doubly inconvenient because the area has poor mobile phone coverage so Wifi calling was impossible.

Rooms are nothing like the photos, toilet didn’t work so had to be moved, creaky stairs had people moving around 2-3am in the morning so the stairs kept us up, noisy and dated AC unit again kept us awake, comfy bed is the only good thing there and it was clean but overall complaints not taken seriously no wifi as advertised and please take my word for it the pub next door that’s connected to the hotel contains miserable and rude staff (older lady with short blond hair was patronising and tables not cleared, food was not worth the price and while being served our waiter was eating a sticky toffee pudding at the bar leaving us waiting for our bill myself and another table had to go to the bar to leave early instead of getting other drinks)

Couldn't have asked for a friendlier welcome. Sarah was happy to help with my special requirements, having recently had surgery. Couldn't fault anything at the hotel. The room is clean. The staff are lovely and they make you feel valued as a guest.