Sport Hotel S. Vigilio

Sport Hotel San Vigilio, Moena, L Vial 23 38035. from 28/01/2024 -02/02/2024 Early morning of 29/30th January 2024, I could hear a scratching on top of my head, this awoke me with anxiety and was wondering what it could be. By 06:00am I could stand it no longer and went downstairs to reception to complain, but also was in need of a hot drink to calm my anxiety. There was a notice board on the reception desk saying that in an emergency to call a mobile number. As it was already 6am I did not call the number but waited till breakfast time at 09:00am to explain to Davide of my disturbance during the night.I was told they were aware of the noise and it was the pump from the hydrotherapy pool which was above my room ( room number 300). I explained I knew the difference between an electrical equipment/ pump noise to a scratching sound. By Tuesday evening my cousin did not come to supper as he was feeling unwell. I also was not able to eat most of my meal through feeling nauseous. Not feeling well,I went to my room. From a group of 7 of us 6 became ill with gastroenteritis. Other guests in the hotel became ill with gastroenteritis also. We were told it was a virus. If that was the case certain precautions should have taken place to protect the guests. On Thursday I complained again on the scratching noise to Davide , proprietor( I had not been able to leave my room form being unwell with gastroenteritis, snce the Tuesday evening.) He came to room 300 to inspect and I told him exactly where the noise was coming from. He made no comment. I was being kept awake from the early hours of the morning till, 06;00 am,07;00 am. No facilities to get a warm drink during the long awakened nights. No apologies, as far as management was concerned it was the pump, I believe it to be a mouse.

We stopped by for a light dinner. Got a table by the windy door. Took a while to get a fresh sheet on the table, and some more for the cutlery to arrive. We ordeted one Bruschetta and one Canerderli. The nice looking Bruschetta came and it tasted good. After finishing the bread, we asked for the missing Canerderli. It showed up after plus 15 mins, without any comments. We complained and got a nonsens reply. A waiter showed up snd asked if everything was OK, when receiving our ”no, it was not”, he replied that he did not speak english! When geeting the bill, we noticed that they added a cover charge, despite not making our table? Not serving our dishes at the same time, not offering any bread. To conclude, the food was reasonably OK, with a service equal to formed Sovjet times.

Ho soggiornato in coppia in Aprile 2024. Hotel centrale vicino a molti negozi. La camera pulita con tutti i servizi. Colazione e cena da favola con prodotti tipici della zona. Area wellnes meravigliosa con due vasche riscaldate, bagno turco,sauna e doccia emozionali, area TV 4k, area bambini. Parcheggio gratuito in loco. Personale molto professionale e gentile in ogni richiesta. Ottimo in tutto sicuramente da ritornarci.

Ci siamo trovati molto bene locale molto pulito e accogliente colazione e cena ottima personale in sala e reception sempre disponibile e cordiale da consigliare assolutamente un saluto Liliana e Massimo

Ho soggiornato con amici per una breve vacanza in bassa stagione. Le camere sono molto belle e confortevoli. Colazione molto ricca con ottima cena. In più il personale di sala è stato molto gentile ed attento alle nostre necessità. Il wellness, bello, forse dovrebbe essere attrezzato anche con docce di acqua calda. I proprietari sono stati molto gentili. Esperienza da ripetere senz'altro.

Piacevole soggiorno in un delizioso albergo. Ottima colazione, cena con più proposte di ogni portata, attenta e simpatica cameriera che ci ha " viziati" durante i tre gg di soggiorno. Da ultima, ma non ultima, la piccola ma apprezzatissima spa completa di due vasche idromassaggio, sauna e bagno turco: non né uscivamo piu! Decisamente da consigliare!

Abbiamo soggiornato al San Vigilio per 4 giorni nella settimana di Pasqua. Albergo situato in posizione strategica, la struttura curate e pulita, non meno importante la disponibilità e l'accoglienza di tutto il team nessuno escluso dal receptionist ai barman alle cameriere fantastiche...cibo di ottima qualità. Uniche pecche materasso non troppo comodo e acqua della Spa non sufficentemente riscaldata. Ritorneremo certamente molto volentieri !