Usuario invitado
3 de abril de 2022
The hotel couldn't be better located, just around the corner from Duomo Square, the shops, the restaurants and transport of every kind. The tram stops right outside which is handy, they run very frequently from early to late at night. Security is really good, front door is locked but access is immediate when required. The lift is quick and readily available. The staff are all very polite, eager to please and delivered a proper hotel service that you might find in a 4 star establishment. Reception was super helpful, no waiting, attentive and smartly dressed. They also speak several languages which is incredible and they must be commended for this. The rooms were spotless, bed linen and towels were fresh and very white. The bed was firm (which is my preference), the pillows were full and clean, extra pillows and blankets there if you need them. Lighting was good, mirrors where you need them, no mould in the shower room, toiletries supplied. Phone in the room if needed, TV as well. I stayed in a 'small double' room. It was a real double, spacious and airy with windows that open for fresh air. I didn't have to ask for a thing, it was all there, they provided everything beforehand. Breakfast was really nice with fresh, quality food. Plenty of it too, unlimited quality drinks, clean plates and cutlery, attentive service. My stay was brief but memorable, enhanced by this exceptional hotel. I definitely recommend that you give this hotel your custom, you will not be disappointed. Bear in mind this hotel is an old, beautiful, true Italian building, no plush interiors, in the centre of a busy area. If you want a quiet room without a**osphere with decadent interiors, book yourself an overpriced country retreat. The staff all deserve a courteous exchange as they give their very best which is not always given in sone hotels, in my opinion. Enjoy this jewel in a truly amazing city!
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