Hoteles Pullman en Melbourne

One of the not-so-great hotels I have stayed in (And I travel a lot!) - Staff is the only good thing I found in this hotel- Always smiling & willing to help, right from staff in housekeeping to reception. - Located right in the heart of Melbourne city center, but surrounded by buildings on 3 sides. Just 2 top end rooms on every floor that get a street view. All others either have a wall facing them, or a tin roof of a lower building. Felt quite claustrophobic. - Minimal amenities: No laundry service in the hotel (Only dry cleaning), no water in the room (Get it from a tap in the floor - I got locked out twice because I forgot my key in the room), not even a wire to hang/dry something in the bathroom. Definitely not meant for someone who wants basic amenities - not for business travellers for sure.

La ubicación es muy agradable, una zona agradable que no está sobrecargada con turistas. Las habitaciones son excelentes, con grandes camas de tamaño real, lo que era muy importante para nosotros. El hotel ofrece una amplia gama de instalaciones, incluyendo piscina, sauna y desayuno. La habitación está muy bien, pero no hay nada que pueda hacer.

The reception staff were warm and helpful, but the housekeeping was extremely disappointing. The room was not properly cleaned, snacks were incomplete, and several items were not arranged. For a 5-star property, the overall upkeep fell well below expectations. Also, guests staying in the corner suites facing the MCG should be aware that tram noise can be quite noticeable