Usuario invitado
18 de mayo de 2024
Xara Palace is *thisclose* to being a perfect hotel. Our agent booked us here for the last night of our honeymoon so that we could experience Mdina at night, and it was a great choice on their part. We were immediately given complimentary prosecco and sparkling water while waiting in the beautiful lobby for staff to finish preparing the room and take our luggage up for us. The suite itself, room no. 8 - deluxe suite with panoramic view, is *nearly* flawless. The bed was comfortable, though the pillows were a bit thin and the comforter too heavy for May weather. The only complaint regarding the bedroom is the air conditioner: there is both a built-in wall control right by the front door that only allows for adjusting fan speed and temperature AND a remote control with more features; however, the system only responded to the built-in wall control and would only click on when the temperature was set to ridiculously cold values (<15 C), which, of course, the room would never reach. Additionally, there was no need for the 5 PM turndown service, as we were only staying one night. The bathroom was also very nice - very clean, well-lit, nice soaking tub, and we appreciated the toiletry bottles not being watered-down or chained to the shower wall. We would have appreciated a double vanity, but that's a space restriction we can't ding Xara on. However, what we can ding them on, and what reduces our review of Xara Palace from five to four stars, is the fatal error of no working power outlet in the bathroom. There is a euro-plug (why not UK?) "shavers only" outlet next to the mirror that does not, in fact, receive any power - we tested this with multiple devices, including shavers, toothbrushes, the hair dryer, and our own independent power adapter that has a current indicator; no combination of devices or light switches located anywhere in the suite delivered any power to this outlet. This meant that our electric toothbrushes had to be charged in the bedroom using the outlets under the TV and I had to move the shaving mirror to the same location to use the hair dryer, which was, frankly, a ridiculous inconvenience for a hotel at this price point. Additionally, the lower toilet flush button did not work. If Xara Palace wishes to advertise itself as a five-star luxury hotel, it simply cannot afford to make such trivial and simple-to-fix bathroom errors. That all said, we thank Silvia and the Xara Palace team for providing us a wonderful end-of-honeymoon stay!
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