Valoraciones de Riad Vanilla SMA & Spa

Fuimos a Marrakech para celebrar nuestro 10 aniversario! Y la verdad es que la elección de la estancia en el Riad Vanilla Sma fue la mejor decisión que pudimos tomar! Abdel estuvo pendiente de nosotros en todo momento. La habitación estaba de 10. La higiene impecable y si teníamos cualquier problema nos ayudaban en el Riad. Volvería con los ojos cerrados! Muchísimas gracias Abdel y compañía! Hasta pronto!!!

Desde que entras el trato muy familiar y personalizado, al llegar un te con dulces caseros. Atentos a cualquiera de nuestras necesidades, bien situado y muy tranquilo. Desayunos espectaculares. Instalaciones impecables. Hamman una experiencia para probarla. Alta mente recomendable.

Estuvimos hace unos días; la atención de Abdel y Sultana fue inmejorable. Amabilidad, buena atención y trato exquisito. Las instalaciones en perfecto estado y los desayunos inmejorables, 100% recomendable.

Hemos pasado una semana en Marrakesch en el Riad Vanilla Sma. Desde la recogida en el aeropuerto hasta la salida hemos tenido un trato exquisito. Abdel cuida de la casa como si fuera suya y de los huéspedes como si fueran amigos, como un verdadero bereber. Pendiente en todo momento pero con mucha discrecion. Gracias también a Laila siempre sonriente y pendiente del servicio. Con Zahra y Khadija, dos grandes profesionales, disfrutamos de una sesión de Haman y de un reparador masaje. Nelly, la dueña del Riad no solo ha restaurado con mucho gusto y con mucho respeto por la tradición esta casa en la laberintica medina sino que ha conseguido un gran equipo humano. Gracias! Seguro que volvemos Brígida & Gerhard

No creo que haya otro riad en Marrakech donde te hagan sentir como en casa e intenten, a toda costa, que pases unos días espectaculares. Siempre a nuestra disposición en todo y para todo. El Hamman y masaje simplemente geniales. Gracias, volveremos.

Es la cuarta vez que nos alojamos en el riad y una vez más no nos ha defraudado. Personal inmejorable. Siempre dispuestos a agradar y hacernos disfrutar de cada momento en Marrakech. Desayuno delicioso.

A beautiful and convenient place to stay in Marrakesh. It is really quiet and tucked away - and yet still only a 5 minute walk from the Jemma El Fna Square. Hassan was truly the best host and so kind! He really makes this place special. I felt like I was staying in his home. He answered all our questions about Marrakesh and Morrocan culture. Lovely place to stay and a terrific breakfast!

Having visited Marrakech 4 times before it is always slight overwhelming choosing a riad witching the medina. In searching I stumbled across Riad vanilla Sma which stood out for its slightly more contemporary design, great location within the median and as it was a smaller Riad just 6 suited but with a bar, restaurant and spa facilities I booked direct with Nelly the road owner who is an absolute joy to deal with. We pre booked our transfers a must when staying in the medina as you would never find your Riad. All arrival transfers ran smooth and we had welcome mint tea and his biscuits on arrival. Also we prebooked an arrival lunch which was delicious and ready for when we arrived. The riad is beautiful with huge suites beautiful furnished and lit. We had a huge plunge bath and loads of space within our suite. On the roof there is a wonderful terrace with a large hot tub, bar, sunbeds and seating area perfect for enjoying sundowners and drinks during the day. A welcome quiet haven from The madness of the medina. On arrival the wonderful staff takes us through everything we needed to know or where to go, what to do, how to get to the main square etc just 5 minute walk away. We are in the riad for breakfast every day, lunch one day and a traditio dinner one evening all superb. We also utilised the spa and used the massage facilities, superb and great value at €40 for one hour What really stands out are the amazing staff, it’s a small team but nothing is too much trouble and they cannot do enough for you all overseen by Nelly the owner, an absolute character who we enjoyed meeting very much and spending time with. I cannot recommend Riad Vanilla Sma enough for location, character and decor but above all the staff and Nelly, they all really made our stay and we will not hesitate to return to the Riad for our next stay. Thank you all for such a great four days we will definitely be back

Superb stay in Vanilla sma, a hidden gem in the heart of the Mediana . Nelly, Abdul and the staff of this lovely Riad couldn't be more welcoming, from Abdul's delicious mint tea to the super helpful advice as to where to go, what to see and where to eat in bustling Marrakech. Very clean, calm and a beautiful retreat from the bustle outside. Please take their advice though ( I'm afraid we didn't !) and arrange a transfer with them to the door, impossible to find otherwise !!!

My family and I stayed in Riad Vanilla'sma for 2 nights at the end of our 11 day trip around Morocco. When we arrived the first afternoon I was concerned that the Riad was difficult to find because I was unfamiliar with the layout of the medina. But that turned out to not be the case as it was so well located near the main square. Food, shopping, and everything else we were looking for was easily accessible; the peacefulness inside the Riad only made you feel that you were miles away from the action. The owner, Nelly, was warm and welcoming, we had a great chat with her when we arrived. We had 2 rooms, both comparable in size to hotels in large cities, but that's where the similarities to a typical hotel room ended. The décor was chic, respectful to the design ethic of Morocco but in a minimalist style with a beautiful simplicity that made the spaces feel so peaceful. It was evident that a lot of thought and careful planning had gone into the design. The beds were comfortable and that, along with the quiet inside the Riad, led to a great night's sleep. The bathrooms were spacious - we had a deep tub, the other room a large shower. There is a huge hot tub on the rooftop deck - I still can't fathom how they got it up there! - a bar, and some tables where we would have had breakfast were it not so chilly. We enjoyed our breakfast in a dining room off the reception area lounge - the breads and yogurt were especially good. When Nelly was off-premises her very capable staff handled our every request with grace. Abdel was very accommodating and was able to get us a last minute restaurant reservation. When we had an issue needing documents for Covid testing, both Nelly and Abdel scrambled to help. I highly recommend Riad Vanilla'sma - and hope to return someday.

What an incredible oasis in the heart of the Medina. From the moment we arrived, we felt well taken care of by Nelly and her fantastic staff. It was our first time in Marrakesh so we appreciated our welcome from Nelly, who went over the map of the area and highlighted her recommended attractions and restaurants. The Riad itself is extremely clean and modern. It has an amazing rooftop and hot tub that was perfect for relaxing and reading a book; a much appreciated reprieve from the sometimes chaotic Medina. We booked a couples hammam at the Riad which we would recommend to everyone, we came out feeling clean and relaxed. The staff is incredible and really made our stay memorable. A special thank you to Nelly, Ibra, Abdou, Sultana, and everyone else at Vanilla Riad for your exceptional hospitality! Our room was perfectly made up everyday, the breakfasts were tasty and diverse, and all of the staff were helpful and knowledgeable. We especially appreciated the help reserving restaurants. We would love to return and would recommend this Riad to anyone visiting Marrakesh. A truly special holiday!

One of the best riads in Marrakech! Very beauty place, peaceful and very high quality services! Very close to the Jeema El Fena place (5 min by walking). The owner Nelly and the staff ( Abdel and Sultana) are lovely people, smily and absolutely kind : they take care of you as you are a prince or a princess. The breakfast is delicious with fresh products. They offer you at any time a free access to the jacuzzi with towels. They suggest a super hammam experience with so good massage, don’t hesitate to book! They take time to explain everything about Marrakech and potential excursions and nice places to go out and restaurants. They use high quality products and brands, the rooms are very comfortable with all you need. When you back they are always be available to speak or offer you a mint tea. This riad is a heaven, when you just enter you start an amazing and unique experience. Congratulations to the staff and super Nelly : you know exactly how to deal with clients and offer the best.

A beautiful property, quiet, clean, neutral with everything you need within the property.

This is centrally located in the Medina area. Very easy to navigate considering the many alleys where you can easily get lost. But the highlight of our stay is the world class customer service of Abdil! We've never experience such an excellent customer service anywhere! He always has a friendly vibe attitude! Concierge, chef, front desk, name it he does everything! Abdil made our stay unforgettably pleasant!! 5 ☆☆☆☆☆ Abdil!!