Kyriad Chantilly Nord - Saint-Maximin

沒有空調也沒有風扇，沒有拖鞋，電吹風還是那種管子，手也燙死了，沒有礦泉水，隔音很差

非常不推薦，環境很差，有點恐怖。

Je recommande

Hotel propre et personnel disponible

I got much more than I expected for their price : cleanliness, serviceable and smiling staff, extensive breakfast buffet, comfortable room and bathroom. Excellent budget option for a business trip or a transition stage in the area. I will gladly come back.

I selected this property for the main reason of its 24hour check in and requested specifically on my booking for a late check in. The hotel replied confirming this. When we arrived, the security gate was shut across the car park and we hadn't been given a code. When we rang the number from the booking a security guard from another hotel a 10 minute drive away answered but was unable to help us. After trying all options to get into the property we had to drive to this other hotel and pay again for 2 rooms. I have contacted the hotel following this, for a refund, but they have not replied.

We

Nous sommes loin d'un niveau correct. Non respect de la réservation malgré une réservation 3 semaines avant. Départ dès la 1ere nuit à cause de la nuisance de groupes venues passer plusieurs nuits de fête. La seule réponse de l'établissement est "désolé" il ne faut pas partir. Cet hotel priviligie les groupes au détriment de l'ensemble des clients. Aucune réaction de l'hotel. Ne venez pas si vous êtes en déplacement professionnel. Je demande le remboursement de ma réservation. J'ai du prendre un autre hotel (vérifiable sur mon compte reward)