Usuario invitado
8 de marzo de 2023
I wish I could write a really positive review about this hotel because I had such high expectations based most all other reviews. Unfortunately, it did not live up to those expectations. (I wish I had remembered to write my thoughts sooner as some memories about our stay are no longer vivid.) We stayed here for 10 nights in June 2022 in the Shaw Suite. I would expect that 10 nights in a small hotel and staying in a large suite on the same floor as the reception that someone would remember our names but we had to tell them almost every time we went to the reception desk. Sometimes it seemed like we were annoying them which is odd since it't the hotel that requires you to leave your key with them. There were several very nice employees in particular the older man of color who often worked in the evening. He was always so positive and happy. (I'm feeling a bit hypocritical for not asking/knowing his name). The Shaw Suite is big and comfy. The bed was comfortable. We loved to put on the fireplace at night. There is a door in the suite that leads out into the lovely courtyard. The bathroom is big but needs better lighting. Note that the step into the shower/tub is high and could be dangerous for anyone who is physically challenged. The breakfast room has a good amount of food but really needs to change it up a bit. Eating the same thing for 10 mornings gets boring and asking for different options seemed a bit of a hassle sometimes to those who were working (maybe the person who was supposed to be cooking was the issue?). There were some lovely workers in the breakfast room though with several going out of their way. There is a great pedestrian street just around the corner with restaurants, a bakery, patisserie, coffee shops, cheesemonger, retail shops, a convenience store, etc. There are two things to note. You often have to ring the bell to get in the hotel. This is great for safety but not great at night or when it is raining or hot since there is no cover at the front entrance. Because the hotel is small and not heavily staffed, you might have to wait for someone to buzz you in. Also note that if you are physically challenged, this steps up the entrance might be difficult. Even though this is purely esthetic, the carpets in the main areas are old and stained and rather gross looking. I know it's expensive to replace carpet but they really should have replaced it during the Covid downturn. And some of the furniture could definitely be replaced or reupholstered. While those pieces might make it seem like you are stepping back in time or at your grandmother's house, they are a bit too shabby for what is supposed to be an more upscale hotel. In general, The Draycott is not a bad choice and it makes me sad to not rave about it but I doubt we will stay again.
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