ziyan121
29 de octubre de 2023
The positive is that the food is excellent. The negatives are: - the music is played incredibly loudly. This, combined with the tables being overly crowded mean that if you want to have a conversation with your fellow diners without shouting, it’s difficult - the service is extremely poor - it’s overpriced for what is a noisy bar with a restaurant on the side - it was fortunate that we checked our bill carefully as we had about a £100 of a bar bill added to our food bill. When we politely questioned it, instead of the waiter taking it off, knowing full well we hadn’t had any drinks downstairs but come straight to our pre-booked table, the bar manager was called to check us out. When friends who had also dined there said the same thing had happened to them. It gelt like too much of a coincidence - we were at Gold for a celebratory birthday meal. A birthday cake had been ordered and confirmed via multiple emails. No cake turned up. Pretty poor service, yet again The food at Gold is excellent so it could become a ‘go to’ local restaurant for us as we live round the corner, but it’s currently marred by the issues described above. Currently, this restaurant is for people who want to eat well, not speak to anyone at their table and don’t mind overpaying for deafening music and terrible service and having to audit their bill at the end of the evening.
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