Hoteles Four Seasons en Ko Samui

I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i

Aparte del casco de Chaweng, es un buen lugar para estar en tiempos tranquilos y ser utilizado como base para explorar la isla. Las villas de piscina frente a la playa son agradables, grandes y grandes vistas al océano. El hotel se encuentra en una zona de la ciudad, donde se encuentran los mejores lugares de interés. No olvide, hay villas con piscinas privadas, así que un número justo de huéspedes estará en su zona. El hotel tiene una gran calidad de servicio, pero no es un hotel de calidad. A lo largo de esta playa hay otros bares y restaurantes de hotel para comer y beber en y si usted va al punto más cercano, y en el interior, usted se encuentra a una docena de bares y restaurantes. Como muchos han dicho, el hotel está cerca de una carretera - pero como la mayoría de los hoteles de Samui, es sólo el diseño de la isla. En el centro de Chaweng, el hotel está cerca de la playa, y el hotel está cerca de la playa. En el transbordador o ordene un taxi por 300thb. Es un hotel de 4 estrellas, tratando de volver a algún tipo de normal después de covid y con el tiempo, estoy seguro de que los propietarios reinvertirán su dinero para hacer mejoras donde algunos otros huéspedes han comentado en otros posts pero creo que depende de la El hotel está en una habitación de tipo ”sala”, donde se encuentran los mejores lugares de la ciudad. He estado en muchos hoteles durante los años -más que la media de Joe- y sólo hace poco he estado en el mismo día en dos hoteles.

El desayuno era un camino más allá de lo esperado. Muy variado, delicioso, y con una increíble vista al mar. Las habitaciones son grandes y el personal es increíble, amigable, útil y suave. Así cerca de todo. Nos gustan nuestros 5 días de estancia, y de nuevo, la vista es espectacular.

El hotel es maravilloso. Lo único incomodo son las cuestas y el llegar a la habitación. Para este problema han puesto cochecitos que te acercan a las habitaciones, pero algunas veces no hay y tienes que subir andando. La ubicación del hotel no es buena, esta lejos de la playa principal chaweng. El restaurante y bar no es nada económico. Y el bar de la piscina solo tiene happy hour 1 hora al día (de 5 a 6 pm). La playa que tiene el hotel no es para bañarse. A no ser que quieras ir con tu pareja para estar solos e incomunicados, no lo recomendaría. El personas muy majo y agradebale, el desayuno muy bueno ( el Mejor de todo Tailandia) y buenas vistas.

Recently stayed at this hotel for 1 week, arrived from the Airport with no luggage as Bangkok airways lost it, checked in to the hotel and was met by a lovely member of staff who was waiting for me, she offered me a welcome drink on arrival which was very much appreciated after a long flight. After check in, was shown to my room which was a pool side deluxe room with Double bed and En-suite. Room was very clean, spacious and came with Fresh towels, Toiletries, a Mini fridge stocked with beers, satellite T.V, Aircon and some free drinks/snacks. My stay came with free breakfast every morning, which was very handy and the selection was always really nice. Lots of fresh fruit, cereals, pastries, eggs cooked to the way you wanted along with a choice of tea/coffee and fresh juices. Staff are soo friendly and welcoming, they clean your room everyday and provide fresh sheets and towels as well as toiletries. The Hotel is quite modern and staff had decorated the reception for Chinese New Year with lanterns and fairy lights. The position of the hotel is good, about 10 min drive in a taxi to Fisherman's village, which is full of bars/restaurants and shops. The hotel is also right on the beach, so you have the option to swim in the sea or the pool and look out onto the amazing views. I loved my stay at this hotel and would highly recommend! (Only negative thing I can think of is that the Pool Bar was never open, so it would be good to see this open in the future).

Excelente ubicación, habitaciones limpias y agradables, personal perfecto: personal de limpieza, jardineros y personal del bar. Todo excelente 👍🏼👍🏼👍🏼🇹🇭 La zona de la piscina necesita más cuidado, las tumbonas están rotas o sucias. ¡Balcones diminutos! ¿Más advertencias sobre la calificación de 4*? ¡Es un albergue para jóvenes de 18 a 30 años! ¡En la descripción no está claro que este lugar sea un albergue! ¡Ten cuidado!

Estuvimos alojados casi 2 meses en Melia Koh Samui. Desde nuestra llegada hasta el último minuto todo fue perfecto. Nos recibieron Pow y Bella , siempre presentes y atentos a nuestros deseos, me organizaron una cena de cumpleaños en la playa , fue inolvidable. El lugar tranquilo, la playa y el mar impecables , nuestra boat suite encantadora. El housekeeping , limpieza y cuidado de la suite siempre puntual y perfecto. L enorme piscina… en fin las instalaciones en general, muy muy bonitas. Una mención especial a la gastronomía, desde el desayuno hasta la cena , nunca tuvimos ni un solo bocado que no fuera óptimo. La carta super variada ,el producto excelente y todas las recetas están hechas a la perfección. Lo spa Yhin igual de perfecto, nuestras terapeutas, Ma May y Mam, increíbles profesionales. Otra nota excepcional y un agradecimiento especial a todo l equipo de F&B , Aleng , Eye,Pan, Zackie, Pixel , Yaco y todos los demás, que nos han sonreído cada momento del día durante esta larga estancia. Y por último, un “gracias” especial a Baw , incansable, disponible y siempre alegre!! GRACIAS A TOD@S… no es un adiós , solo un hasta pronto ♥️ B5 😉

My wife and I recently stayed at Fairhouse Villas and Spa for our Honeymoon. We stayed 8 nights, 3 nights in an ocean view suite, then the remaining 5 in a beach front Villa. 

Things we loved!
- THE GROUNDS AND ROOMS: Fairhouse is IMMACULATE. It is a literal tropical paradise, it is clear that the staff take great pride in their workplace and work diligently to make it a beautiful place to stay and work. The villa itself we stayed in was stunning, great facilities, the bathrooms are beautiful, the pool and cabana are magical, the bed was VERY comfortable and pillows were of high quality 
- BREAKFAST: Fairhouse provide a comprehensive daily breakfast buffet, Complete with a chef that will make your eggs the way you like. It was a relief knowing we could attend breakfast every morning and eat well in a tranquil outdoor restaurant (this also saved us from spending unnecessarily travelling elsewhere to eat out)
- THE POOL (and poolside service): Though we had a private pool for most of our honeymoon (which was also awesome). We loved the atmosphere of the main pool area. The beds were comfortable, with ample shade. There were options to face both the ocean or the pool and to sit poolside or on sand. There was a swim up bar, pool toys and ocean toys such as kayaks and paddle boards that were of free use to hotel guests. 
- TRANSFER SERVICE: my wife and I chose not to hire motorcycles or cars, though these were readily available for hire through the hotel. They also offered a comprehensive transfer service to all the popular destinations around the island. It was easy to organise and very affordable. 
- SPIRIT AND ACTIONS OF STAFF: it was so pleasant to be greeted by broad smiling face everywhere we went, offering a cheerful “Sawadee krap/ka”. Restaurant staff were friendly and attentive, particularly the egg chef, who makes a mean omelette and had such a kind face, the bar staff who are EXPERT cocktail makers (I recommend the Singapore Sling and Mai Thai), the concierge who on our last night drove us up to the W hotel for our final meal (betrayal, I know!) 

Things we didn’t love: 
- our honeymoon got off to a rocky start, when we were left at the airport by the hotel. We had booked and paid for an airport pick up and we had to call the hotel - who made us prove we had booked it before coming to pick us up. (We were offered a free transfer to Bophut Fisherman’s Village to make up for this mistake). 
- inconsistency of the restaurant. Apart from breakfast (and the cocktails) we had mixed experiences with the restaurant. We had some quite good food (club sandwich and and EXCELLENT chicken satay) we also had some quite average meals. The wait times for room service, cocktails and food was often quite long - we understand that there is one restaurant/bar serving a whole resort, but we were often waiting 20/25 minutes for cocktails made in a bar a 20 second walk from the pool. We chose to only eat at the restaurant once for dinner - consequently. 
- THE

La habitación era muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la El hotel está a sólo 10 minutos a pie de un hotel de siete y once personas. El centro de la ciudad está a 100 Baht por tuk tuk. Alquilamos una motocicleta del hotel que era muy nuevo y ya no teníamos que pagar por un taxi. El restaurante del hotel ofrece una variedad de comidas y vistas a una hermosa piscina con hermosa ubicación. Definitivamente volveré aquí y lo recomendaría sin hesitar. Gracias Chaweng Noi Pool Villa por unas vacaciones sorprendentes.