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Lee valoraciones de usuarios sobre hoteles en Ko Pha-ngan District

Simple Life Resort
3.8/526 Comentarios
Sairee Beach
Insanely bad service. I booket 1x 1 Night for 2 and 3x1 Night for 2 in total from 19 to 23 july. I ask if we could get same room during our stay to avoid moving room the Day after and it was confirmed by the receptionist. Today they show up and tells us to move room or we have to pay more to stay in the same room. The hotel is EMPTY we are the only ones here but they dont Care. I also booked a room with 2 single beds and they start giving us a room with a double bed. We are 2 men aged 41 and 51. WE DO NOT SLEEP IN SAME BED OF COURSE. I have used ********** app for 5 years now and have over 200 nights booket in total, most of Them in Thailand and i have never in my 10 years travelling in Thailand had such a bad service at a hotel. I even wrote the hotel 2 days in advance to explain everything about our room and out stay. No reply. We were told when we arrived at the hotel there was free transfer from pier but how should we know when noone at the hotel answer our messages. This is litteraly insane. This hotel does NOT provide any service at all and the receptionist has a very unpleasant Way of talking and explaining things. Do not go here its simply not worth it and the Island is covered in hotels anyway

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Información útil

Número de hoteles216
Número de valoraciones3,592
Precio más bajo15 US$
Precio más alto955 US$
Precio medio (fines de semana)116 US$
Precio medio (entre semana)115 US$