Valoraciones de Best Western Plus Northwind Inn Suites

Excelente servicio al cliente y empleados amigables. Aparte del escandaloso depósito ($ 250 en efectivo), en general disfruté de mi estadía

Ok location and staff is helpful.

Was nice stay nice area good coffee quiet, the hotel is located next to anything you need. Service was great people were friendly

酒店所在區域安全，交通方便。房間面積大，套房，衞生乾淨，住得好舒服。前台服務熱情，咖啡好喝。早餐品種豐富美味。

직원은 친절했고, 위치도 좋았고 조용했습니다. 다만 커튼이 쳐지지 않아 어둡게 잘 수 없었고, 베개 하나에서 냄새가 났습니다.

Was clean and close to amenities but the road access is difficult. Elevator was very slow & noise between floors was excessive.

Very friendly staff. Breakfast bar is especially nice and well tended. Clean and comfortable room, with nice amenities.

The staff are excellent, and there are many thoughtful property features: indoor pool and hot tub, fitness room, water dispensers by ice machines, convenience mini-store, nice lobby areas with comfortable seating, lots of charging stations in rooms, Keurig coffee makers. The staff contacted us by phone to let us know that a storm disabled their wireless and internet services. It would be helpful if management created an emergency protocol to support their onsite staff: extra entrance rugs to replace wet ones, toweling (for clean up and in the pool and gym), instructions to reset breakers if there's a power surge (the lights were out in the pool area), instructions to reset the internet and TV streaming/cable service, maybe some kind of treats for inconvenienced guests -- break out some cookies and popcorn or something. Also, the thermostat in our room was not working; it was over 80 degrees when set at 65. The shower gel dispenser was hanging off the wall and could not be re-hung. There were only two tissues left in the box, and only one washrag for two of us. These are management supply and maintenance issues that probably should be reviewed for everyone's benefit.

I did not like that the security deposit was 250.00 dollars. Other places is less. I needed to stay an extra day. Customer services was able to accommodate that. I was pleased with that. We also appreciate having the complimentary breakfast. Because of the bad weather I needed to find a place to stay for my senior disable mother. I did not have the luxury to shop around. Thank you for letting my family staying another day.

Came for a basketball tournament and found this great hotel close to the school. Everyone was great, they had a delicious breakfast spead and have everything you need. Laundry facility on site to wash uniforms and a weight room that had everything to get a workout in. Would love to stay here again when we return.

Located near shopping and food options and overall our stay was very pleasant. Customer service was very good. Lower ratings for cleanliness not being up to par. The only downside to our stay was the thumping of someone in a room above us that subbed like heavy footsteps running and jumping late into the night and then again in the early morning. That wasn't really a motel issue though - that was an inconsiderate neighbor issue.

Rooms were noisy, no lights in hot tub area, neglected to say that tv service was out!

I like that it was close to where I needed to be. I just wish that the television channels were better

Everyone in the staff is very kind and welcoming. They walked us through to every step of the way