Kigali Serena Hotel
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Habitaciones y huéspedes
1 habitación, 1 adulto, 0 niños
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Kigali Serena Hotel
Protección sanitaria
KN 3 Ave, Kigali, Kigali City, Ruanda
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With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.Mostrar más
Igualamos los precios
4.2/5Muy bueno·Limpieza: 4.2
Todas las valoraciones (48)
Instalaciones y servicios
Campo de golfPiscina exteriorSaunaSpaSala de masajeGimnasioAparcamiento privadoGratisServicio de recogida en aeropuertoServicio de enlace con el aeropuertoBar
Todos los servicios
Alrededores
Aeropuerto: Aeropuerto Internacional de Kigali
(11,9 km)
Lugares de interés: Kigali City Market
(1,2 km)
Lugares de interés: Institute Of National Museums Of Rwanda
(1,5 km)
Mapa
Habitaciones
Valoraciones de usuarios
Instalaciones y servicios
1
Habitación Premier
1 Cama doble extragrande o 2 Cama individual
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
6
Habitación estándar
1 Cama doble extragrande o 2 Cama individual
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
1
Habitación Deluxe con 2 camas individuales
2 Cama individual
Con ventana
Wifi gratuito
Bañera o plato de ducha
Wifi en las habitaciones
Comprobar disponibilidad
2
Habitación Deluxe con cama extragrande
1 Cama doble extragrande
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
1
Suite Junior
1 Cama doble extragrande
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
4
Habitación estándar con cama extragrande
1 Cama doble extragrande
Con ventana
Wifi gratuito
Aire acondicionado
Baño privado
Minibar
Televisión
Comprobar disponibilidad
1
Habitación estándar con 2 camas individuales
2 Cama individual
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
5
Suite ejecutiva
1 Cama doble extragrande
Wifi gratuito
Prohibido fumar
Aire acondicionado
Baño privado
Minibar
Televisión
Comprobar disponibilidad
5
Habitación Deluxe
1 Cama doble extragrande o 2 Cama individual
Con ventana
Wifi gratuito
Wifi en las habitaciones
Comprobar disponibilidad
6
Habitación superior
1 Cama doble extragrande o 2 Cama individual
Con ventana
Wifi gratuito
Aire acondicionado
Baño privado
Minibar
Televisión
Comprobar disponibilidad
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Valoraciones de usuarios(48)
4,2/5
Muy bueno
Valoraciones reales- Limpieza4,2
- Instalaciones4,2
- Ubicación4,2
- Servicio4,2
Usuario invitado
26 de mayo de 2023
給我們的房間配了一個户外大陽台，朋友的房間雖然沒有陽台配了一個會客廳，比普通標間舒服很多，酒店前台很熱心，幫我們預約了去國家公園的司機，去的時候通過郵件預約接機的服務也很好，早餐自助很豐盛，晚餐我點了烤豬排，相當美味，小費包含在餐費中。美中不足的是回程預約了酒店到機場的車後司機問我們要了60刀，而前台之前跟我們説衹要35刀。
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Usuario invitado
15 de octubre de 2023
It's always a treat to stay at the splendid Kigali Serena Hotel. I loved my interactions with all the staff there. Precious, the smiling breakfast chef, made me a fabulous omelette. At lunchtime, she enjoyed introducing me to various African foods that I wasn't familiar with. Rhoda, Sandra and Ines pampered me back to life in the Serena Hotel's Maisha Spa after a long overnight flight. Everyone commented how happy and relaxed I looked after my two night stay (and 4 hours of massages!) If you want company / or directions on a morning run, call reception the night before: Karim from the Maisha Spa gym met me and three other guests at 6.30am for an hour's run around Kigali before breakfast. You'll need it - the breakfast spread is vast! It's hard to resist the superb croissants, 6+ types of fresh juice, and of course the hot dishes.
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Usuario invitado
27 de marzo de 2024
Wonderful stay. The rooms were very beautiful and spacious. The bathroom has very good amenities and the hotel pays attention to the environment. The bed was so comfortable and many services are available such as room service, etc. Wifi is perfect, no issues. The hotel has a very nice swimming, pool, spa, Gym, etc. The breakfast was exceptional, with wonderful, good, fresh fruit, and everything you wanted. I also booked a massage at the spa, which was perfect. The prices are also good. The spa reservation was punctual and very good and relaxing. The amenities were well maintained.
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Usuario invitado
4 de marzo de 2024
The Lady at the reception was so arrogant and unpleasant that I told her she was so and that I would be looking for a room in another hotel before leaving. Additionally, when I presented her with my Platinum Prestige Club card she didn't even seem to know what it was. When you have spent enough in the Serena hotels to accumulate some 75,000 bonus points, it's quite a disappointment.
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Usuario invitado
12 de febrero de 2024
The Serena is an excellent hotel that lives up to the five star expectation (also comparing internationally). Friendly staff providing great services … although not smiling a lot. The pool area is an oasis in the busy city centre. Food in the restaurants is great though a little pricey conpared to other hotels - not compared to European standards though. There a Serena approved taxi’s always waiting that can bring you to the city or to the airport (35 USD for an airport transfer).
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Usuario invitado
1 de enero de 2024
Hotel certainly didn’t feel like a 5 star property. Rooms were fine but could have been a little cleaner. There just wasn’t anything special with the accommodations. Service was strangely off putting - no warmth and transactional. And the restaurants were not good at all. We ate three meals at the main hotel restaurant - only offered buffet of very middling quality. Sense is that the nearby Marriott has much better food options
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Usuario invitado
3 de diciembre de 2023
Elegant, new, comfortable, very clean, well managed. Breakfast was very, very good. Quiet and accommodating staff. Room service, perfect. Downtown location, beautiful swimming pool. Modern, sleek and secure. The staff was the best. You cant wrong for this one.
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Runner2004
30 de noviembre de 2023
We attended a meeting at the hotel and stayed for a week. We had a very positive experience. The rooms were comfortable and well stocked. The staff were all helpful and courteous. There are a number of food options in the hotel and there are good restaurants within a safe 15 minute walk
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Katherine
28 de noviembre de 2023
The restaurant Milima was superb, exceptional variety and abundance. Hotel staff were friendly and professional. Room while spacious showed signs of age and lack of attention to detail. Cracked lampshade, 2 lamps not working, telephone disconnected, no coffee maker until Day 3. All things were rectified once notified. Not what I expected from 5 star hotel.
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Protección sanitaria
Bastante limpio
- 4,2/5
Limpieza y desinfección
- Las habitaciones se desinfectan entre estancias
Descripción del alojamiento
- Inaugurado: 1999
- N.º de habitaciones: 116
With a stay at Kigali Serena Hotel, you'll be centrally located in Kigali, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Instalaciones y servicios
Servicios y prestaciones más populares
Campo de golf
Piscina exterior
Sauna
Spa
Sala de masaje
Gimnasio
Aparcamiento privadoGratis
Servicio de recogida en aeropuertoCargo extra
Servicio de enlace con el aeropuerto
Bar
Restaurante
Cafetería
Sala de reuniones
Sala multifuncional
Servicio de recepción disponible las 24 h
Wifi en zonas comunesGratis
Piscina exterior
Spa
Gimnasio
Bar
Restaurante
Sala de reuniones
Restaurante
Restaurante
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