Usuario invitado
22 de mayo de 2024
I guess if you need to be based around the Hinjawadi area, that would be the positive point about this hotel. Unfortunately, in my experience, that would be the only one. The room is very basic - comparable to a travelodge type accommodation. Only 25ml bottles of shower gel etc are provided in the bathrooms (how is that 5*?!) so you often have to ask for it to be replenished. There were also odd items left in the bathroom - nail clippers (which didn’t look new or clean), talc, nail polish remover??? I’d rather just have decent shower gel, please. Not that you choose a hotel for the tv, but the one ‘English’ channel listed was not in English. When you travel for business it is nice to have something to do to help relax during your free time. This hotel holds a lot of events, which seem to be frequented by people who think it’s acceptable to congregate outside rooms making an absolute racket. This happened on multiple occasions during my 5 night stay. The buffet is terrible. It’s located next to the entrance, so there are flies around/on the food. I also saw multiple members of staff handling food with their bare hands. Not once during my stay was my table laid properly - I was always missing a napkin, cutlery, glass… Thankfully the food on the a la carte menu was better. The gym held promise, with a view over Hinjawadi, but in practice it isn’t great. The AC is not strong enough so it gets very warm and stuffy in there, and there are no facilities to clean down equipment after use. I dread to think how dirty it is in there. I would have loved to use the pool but unfortunately the water was constantly murky so I didn’t feel comfortable going in there. To finish on a positive - Kapil is a star. He always saw that my requirements were dealt with swiftly, was a great help to my colleague and I when we had issues checking in, and helped us arrange a great weekend of sightseeing around Pune.
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