Usuario invitado
3 de junio de 2024
We have been to the Maxx Royal in Belek on two previous occasions and wanted to try Kemer this time. We knew that it was very well rated and that it looked beautiful and after being here I can confirm that it really is. However, what makes this resort really special is the people that work there. They are some of the kindest people that you will meet. We experienced this personally when, unfortunately, our 3yr old son became ill with a virus that he would have caught before we left England. He was not very well and we had to use the resort doctor a few times. The care that we received from all of the Maxx Royal team was beyond excellent. They were so caring and helpful, doing everything possible to make us comfortable and make our boy happy. This brings me to our Maxx Assistants, Marina and Evgeniya. They are not just two of the most helpful people that you could ever meet, they are also two of the nicest people that you could ever meet. They were so kind to us and they organised so many things that we needed, like medicine for our child and balloons and toys to keep him happy. They were always asking how he is and coming to talk to him. He is often shy with new people but he came to think of them as his friends. I really can't thank them enough, they are such great representatives of the Maxx Royal brand. The resort itself is beautiful, the service is outstanding, the food is varied and plentiful and it's just a pleasure to be there even when external circumstances make it challenging. I want to thank everyone at Maxx Royal Kemer for everything that you did for us. We will definitely come back and I would recommend this resort to anyone.
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