Mark
25 de diciembre de 2023
The hotel was as expected for the price and reputation, except that the same overnight clerk at both 9am and 5am was just terrible.
They were in a miserable mood, but more likely they were also a miserable person in general. They made zero effort to be friendly. They may have been crying or were very sick, so who knows what's going on there.
Sample: When I checked out, they asked if I wanted a receipt. I declined, and they went back to typing on their computer. I waited for a minute, expecting they were filling out a form and there would be some kind of confirmation that the transaction was complete. I eventually asked if that was all, and they snottily said yes. Wow!
I didn't lose any sleep over it, and my general experience was good, but I just can't believe this person found their way into the customer service industry.
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