Kilin Hotel JiaoXi

the rooftop hotspring was very clean and spacious, will consider revisit

The room we booked was a loft style room. The room itself is very compact , so there wasn’t any area to actually sit and relax sadly. The bathroom was very tight and the onsen itself wasn’t very big but sufficient. However, there is an open hot spring on the roof top. The swimming pool was good as well as was the good size jacuzzis which my toddler loved. Breakfast had good selection. Dinner was very quiet and heard we were their first customers on their soft opening. The food was good overall. The location is good as it’s smack bang in the middle of town with lots of tourist wondering around. I think this hotel just lacks that extra thoughtful touch for their clients , eg. Robes, little welcome notes which some of the other 4 star hot spring hotels nearby do pay attention to. The walk wall to the room had a musky odour but the staff were curious and helpful, especially when next room were making noises up until late ! I would suggest a change of uniform for the stay because they all seem to wear a white work shirt and black trousers which is so eighties! Also, there is a middle age gentlemen I saw walking around all day and night, usually eating at the restaurant and sitting at the front lounge with his laptop working. I’m wondering if he’s the Manager/ GM, because if he is , I would suggest he smile a little because he did seem very grumpy and miserable . I could be wrong .

Great for family stay. Nice hot spring bathtub. We enjoyed the stay very much.

better than expecting!

Noting much to say

早餐一般般，地理位置好可以看到晚上的夜景，可惜的是一進去就有一隻蟑螂，後來離開的時候跟櫃台反應，他們沒有特別覺得是有哪裡沒做好，蠻可惜的

早餐的自助吧，選擇好像還可以再多元一點，地點位置很讚周邊超多可以吃吃喝喝的地方，房間空間整體不大，櫃檯人員很熱情，讚。

位置地點非常好，就在奕順軒旁邊 早餐有生牛肉湯很棒 但是補菜的很慢 櫃檯小姐服務態度很好 因為提早到 房間也整理好了 所以讓我們提早一小時入住 唯獨3樓SPA池的更衣室 裡面放衣服的架子太高 很不方便

服務人員熱情有禮，房間乾淨舒適，地點好，又有停車場，很棒的旅遊體驗