Residence Inn Jacksonville Airport

Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.

Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.

This place is a no. Generally, this chain is very good. I'm not sure how they have let things fall to this point at this property. The young lady who handled check-in was great. Everything else was not good. Two of the three switches at the entry to the room did nothing. There was a broken piece of a plug laying on a counter. Not sure what that was for. The room was so damp that the carpet was literally moist and black mold or mildew grows across the ceiling. Management knows the place is in need of a paint job, because someone did some "touch-ups" here and there with paint that did not match the original coat. One of the lights next to the bed did not work. I plugged into the other outlet on the same plate and it lit up, but you have to wonder what's happening in that box. There was only one remote for two TVs. See the photos of the dead bugs on the bathroom floor. Yeah, we stayed. The room was non-refundable, and I didn't see the bugs until the morning when I moved the shower curtain. Grabbed a couple of muffins and a banana, unwilling to try the cooked food, only to discover mold on one of the muffins. (Wrapped, pre-packaged). A fitting parting gift from an over-priced, badly neglected hotel. You've been warned.

Convenient to airport. Excellent breakfast options considering some hotels do not offer free breakfast and free parking. Hotel was quiet and nice size room with kitchen appliances for the price.

Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !

Friendly staff. Nice having fridge and microwave. Quiet facility.

Although the property appeared to be clean with a friendly staff. We had a live roach in the room. Would advise hotel to stay up on their pest control services.

First, the pros. The front desk clerk was very friendly and efficient. She apologized when I asked why the parking area was pitch black-no lights-and explained that someone hit a power pole, knocking out all lighting to the parking lot. Evidently it’s a city issue and not a hotel issue, but it didn’t make a solo woman traveler feel very safe. Cons: I can’t believe that anyone would consider this room appropriate for occupancy. There is actually duct tape across part of the tub. The faucet isn’t dripping; it’s running lightly ( hot water). The tub is GREEN and GRAY( I believe at one point in its life, it was white). The floor in the “closet “ area seems to have been re-configured… but not finished. If I didn’t have an early AM flight (which, by the way, was the reason I chose to stay here the last night of my business trip) I would have gone back down and asked for another room. This room isn’t fit to be a Motel 6, and certainly not a Marriott property.

Great place to stay. No complaints at all. Very close to the airport without all the noise. Conveniently located close to the highway and restaurants. Customer service outstanding, breakfast was good as well. I will definitely book this place if I’m in this area.