Valoraciones de 38 Hotel

It was a nice decent hotel with accommodating staff. We were supposed to check out at 12 pm, but because my mom is old i requested the hotel reception if we could stay for 2 hours more (our shuttle was arranged for 5.30pm) and they were kind enough to let us stay for that long. Superb location for it's walking distance to Osmanbey metro station so that you could travel around Istanbul with no hustle. The breakfast had a lot food to choose. Nearby you can get anything you want as carrefour is just down the street. I'd come again!!!

The hotel was very good , the location in the heart of sisili and was what’s expected in all.

Convenient and close to a many shops

Also Preis/ Leistung passt. Es ist renoviert. Die Betten waren auch angenehm und sauber. Wir waren um 13 Uhr hier, einchecken geht erst um 14 Uhr. Keine Minute früher, was ich etwas übertrieben finde, vor allen, wenn das Haus nicht ausgebucht ist.

First of all, this is NOT a 4* hotel, in fact it is not even 3* by European standards andy whole experience was a big disappointment. The hotel is dark and smells really badly of cigarettes (non-smoking hotel), all in all not appealing at all and it caters mostly nationals. The room was of a decent size, two beds pushed together rather than king size bed as requested. The linen did not fit and the pillows were somewhat regular. The TV had more than 40 channels, but unfortunately all in Turkish. The bathroom was very small and non-functional, there was not even a rack or a shelf to place toiletries and was not cleaned properly for years (see photos). The breakfast was just acceptable, and apart of Turkish dishes, nothing really eatable. As a person with intolerance, had to bring my own bread. Moreover, the breakfast costs 5/6 € (not worth the extra) and it is not free as mentioned on this web. The staff nearly spoke any languages, although the receptionist knew some English. I used to stay in Istanbul in the finest hotels for a decent price, but in the last few years everything doubled. I booked a last minute "deal" through online TA and was not worth the money spent. This property needs an urgent face-lift, a deep cleaning and all broken stuff has to be repaired and fixed urgently. I would seek for international chains next time, one knows what to expect.

Very friendly staff. Room was clean. Great breakfast. Reasonably priced.

The hotel was excellent, the location not too bad, but the staff were very nice, helpful and friendly.

Great experience! Great day staff! Clean room!

Its exceptional location, impeccable cleanliness, and outstanding staff truly surpassed our expectations. Situated in a vibrant area, just a short 10-minute walk to Osmanbey and in proximity to malls like Cevahir, this hotel is perfect for a holiday. The staff at this hotel were exceptionally friendly and went above and beyond to assist us throughout our stay. This hotel makes the perfect holiday stay.

The staff was very friendly, helpfull and responsive but limited in knowledge of the city (Istanbul) in general. Wish pillows were softer. Water pressure in shower was superb👍.

Breakfast was great! Room and staff were excellent, very welcoming.

The staff here were very attentive, we would call room service twice a day and each time they would come immediately and even though there was a slight language barrier they did try their best. Housekeeping was really polite too. The room itself is nice, the negative is that there is no view (I was looking at a wall with painted murals in both rooms i stayed in). The hotel is located on a busy main street so be careful when crossing the road but this street has many facilities. We had our hair done around the corner; nails done across the street, there’s bakeries and smaller stores and about 10 mins down the road you can find a main road with mcdonald’s, starbucks etc

Booking was easy online. We were able to arrange a taxi transfer from the airport through the hotel which was much appreciated. The staff were all great. We had a comfortable stay. Big selection of breakfast options in the buffet. Easy to get to public transport from the hotel.

Very good service .. excellent location with almost all services within walking distance .. few minutes walk from metro station .. very professional and friendly staff.