Si decides alojarte en Hampton Inn White Plains/Tarrytown de Elmsford, estarás en el casco histórico y a menos de cinco minutos ne coche de Fábrica de cerveza Captain Lawrence y Teatro Westchester Broadway. Además, este hotel se encuentra a 4 km de Tarrytown Music Hall y a 4,9 km de Parque Pierson.
Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y un vestíbulo con chimenea.
Se ofrece un desayuno bufé gratuito todos los días de 06:00 a 10:00.
Tendrás conexión a Internet por cable gratis, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Elmsford? En este hotel tienes a tu disposición 262 metros cuadrados de espacio con zona para conferencias y 3 salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Disfruta de una agradable estancia en una de las 156 habitaciones con televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio y cafetera y tetera, además de un servicio de limpieza disponible a petición.
«This stay was not what I would call good... It was in fact a poor experience.
By this I mean.
I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins.
I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready.
At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”.
So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah...
Poor job by the room ready crew.
And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help.
5 STARS for Aaliyah
1 STAR for Cleaning Crew
(-0) for associate.»