Weston Hall Hotel, Sure Hotel Collection by Best Western

Breakfast and barfood excellent helpful friendly staff would go again

Hotel very worn looking throughout. Room very grubby - however bathroom ok. Couldn’t order bar food when wanted to were told we had to wait 30 mins for the kitchen to catch up !!!. Wanted to order hot drink and was told the machine was being cleaned !!!! Why didn’t the clean it over night. Reception staff not very friendly or inviting. Typical Best Western hotel - poor.

Excellent evening meal food though breakfast not as good. Inside hotel is a little dated & could do with a modernisation.

What a lovely hotel. A thoroughly enjoyable break for a weekend away. Having dinner in the lounge with a roaring fire on a very stormy autumn night was a treat. Room was massive with comfortable bed, large bathroom. Breakfast was delicious with copious amounts of delicious food. Want a treat, go on, do it.

Beautiful old building. Staff were very friendly and welcoming. We had an excellent breakfast there

The exterior of the hotel was impressive but I felt the interior was tired and dated. The menus for both the bar and restaurant were the same. My stay was for 2 nights and I ate our on one of them. The staff were very good especially the lady at breakfast who was very chatty and welcoming. I stayed here due to the photos and proximity to were I had to go and for such a short stay it was fine but I would not entertain staying for longer.

Booked for a two night stay, visiting family, have stayed at this Hotel a few times previously and have been very satisfied however on this occasion, we were given a room Number 25 above a Marquee were a Wedding was being held, the music was very loud and went on until 11.00 pm then guests still remained in the Marquee talking until past midnight, followed by staff clearing and clean the Marquee next morning. We did complain and the next day we were allocated a room change to a quieter part of the Hotel as there would be another Wedding on that day. The question is why did the Hotel not allocate these rooms above the Marquee to the Wedding Guests, asking the question when guests either booked or on arrival and not give out rooms to other guests not with the Wedding Party, this is surely not rocket science and a little trouble taken with the allocation of rooms would have saved complaints later. Apart from this problem, both rooms we stayed in were clean and spacious, the staff were very friendly and helpful especially in the changing of rooms, breakfasts were very good and staff in dining room were attentive considering that there were a lot of guests on both days. We would stop at this Hotel again but would have to ask the question as to what room we would be given if a Wedding was on, but this question should not be necessary if booking and allocation of rooms were carried out correctly and with a little consideration for guests not in the Wedding Party.

There was a wedding on Saturday which kept us all night, boom, boom until 12 midnight. Then there was a food night on Friday just to get the pizzas all over place. The room was to small, I won’t be back.

Unfortunately I only stayed for one night and the bed was uncomfortable and the shower was cold.