Shin Yuan Celeb Metro Hotel

5 min walk from the train station. 10 min walk from Chenghuang Temple. Comfortable and clean. Best place for its price.

環境乾淨滿意

依舊非常良好的服務。還有好吃的早餐，外加良好的地點，外出就有便利商店，護城河也很美，會想再入住多次。

服務人員態度良好，但飯店旁有工地施工，有點音響但還能接受，浴室需跨進浴缸，有點不方便，要小心滑倒的機會。

飯店位置地點方便，附近剛好有年貨大街市集，本次入住遇到的飯店櫃檯服務人員服務態度待改進，詢問事情得到的回應讓人感受不佳。

這間旅館太老舊，原本住宿普通雙人房，煙味超級嚴重開冷氣都吹不散，淋浴區還有頭髮在排水孔上，跟櫃檯反應後馬上更換升等大雙人房，服務態度很棒，可惜飯店的淋浴非常老舊，浴缸因為不是用磚砌的就還好，大雙人房的空間舒服多了，但睡到早上莫名的沒有冷氣被熱醒@@跟櫃台反應後一分鐘就又重新啟動。結論：設備太老舊，去住對面的新苑庭園飯店會好一點。

服務親切有禮 停車較不方便，雖然在鄰近賣場有提供停車折抵，但停車場入口不明顯很容易錯過 名流客房在空調剛啟動時，有飄出霉味，在運轉一陣子後就好了

地點在新竹火車站附近，乘車方便，住宿方附近也便利，隔音效果不錯，辦公還是想睡一眠好覺都很好

I had a 4 nights stay. The first night is was awesome i had a nice room as advertised on *******. However, I was asked to move to a smaller room in another building for night 2,3, and 4. The room i was assigned was small and the shower was so hard to get in, i couldnt imagine anyone over 40 could get in and out safely. I feel like they used some bait and switch tactics. I felt I got scammed, when i first checked in, they told me ******* should have mentioned this kind of room switching in the first place. I didnt want to argue because they told me every room is booked out, i had a 14 hours flight. Too tired to argue.