Hoteles en Hergla, Túnez

En realidad c es la mejor vacaciones que pasamos El hotel con su increíble vista en el puerto El kantaoui y su servicio en la parte superior sobre todo la Purete c es genial on es content y honestamente vamos a elegir el año próximo que este hotel

El hotel es muy limpio, la variedad de comida según los sabores, fue una gran experiencia.

Estuvimos 3 días un día primero y dos días después. El primer día pedimos cambio de habitación porque el baño estaba con charco por una avería. La nueva habitación no estaba limpia,había manchas en el inodoro. Cuando volvimos pedimos que se asegurasen de la limpieza. Según ellos lo hicieron. La cama solo tenía sábana. Tuvimos que llamar y la camarera de piso nos dio dos mantas. Por supuesto no las puso. Faltaron también gel y toallas. La toallas que había tenían pelos y manchas. También las sábanas. El tercer día a las 14h tuvimos que reclamar que nos hiciesen la habitación. Hotel muy deteriorado, pero lo peor es la suciedad y lla dejadez. La comida no estaba mal del todo, pero los camareros no podían ser más desagradables. Estuvimos a primeros de enero,por lo que el hotel estaba vacío. No me puedo imaginar cómo será en temporada baja.. espantoso. No lo recomiendo para nada por la sociedad,dejadez y el mal trato del personal

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

Stayed in this hotel with my mum who is 73 yrs old … unfortunately we came on the 1st September unbeknown this is when the Algerian holidays were … we were the only English in the hotel and were shown where to eat which was in a makeshift area not the main restaurant as this was only for soft bands .., not all inclusive … felt we were not worthy . The Algerians were given priority !! After a discussion with managers we were told we could eat anywhere we wanted however no food as the Algerian people took all food then left it on the tables !!! Disgustingly wasteful , we are out at hard rock most nights and other restaurants. The beach restaurant was lively during the day . Staff amazing and waiter service … the best place in the whole hotel to eat. Staff on the beach lovely but had to pay for mattress for sunbeds !!! Or lay on a plastic broken sun lounger !!! Also the drinks at the bar not good … handed out cans of beer as no draft !!! If wanting bottles of water they were at a charge even tho all inclusive !! These should be free however charged for water by bar staff!!! Bought 10 bottles to put in room as ran out of water. Snack bar in lower lobby between 3/5 small sandwich . Nothing left for other guests as only sandwiches made by 1 member of staff was like being in a prison getting rations Wifi sporadic only worked in reception area not near pool and intermittent in room …. Staff tried to be accommodating however Algerians took over the place . Even the children were disgusting and so rude. Very clean in communal areas and cleaners work hard to keep hotel Clean … however clientele very dirty leaving cig ends and rubbish all over even tho bins to use, communal toilets also dirty and no paper towels or toilet roll to use. Rooms need updating as old, we were on the reception floor very spacious however wardrobes and dressing table area infested with ants . Also in the bathroom . Shower in bath enamel in bath all chipped and very sharp when stood in bath to get a shower had to put a towel in bath to stand on as not to cut feet !! Clean towels daily in roomshowever only 1 large towel daily had to ask for more towels as 2 persons in room. All in all I think we chose the wrong week which put a total Dampener on our holiday. The Algerian rude people were everywhere and totally took over the hotel and they were gready and wasteful with food … Love this area of Tunisia however this hotel Not the best … would never return to this hotel however have stayed at the other Mouradi hotels which were a lot better booked to return November so will walk past this hotel and put it down to experience!!!

El precio era adecuado para la calidad del servicio. La piscina cubierta es un punto positivo para el hotel. Muchos problemas en las habitaciones: el secador de pelo no está disponible, el control remoto de la TV también, las cubiertas no están limpias,...

Encore un séjour parfait en famille hôtel très propre personnel très agréable du directeur aux femmes de ménages , la réception parfaite , les repas beaucoup de diversité ,nous invitons les français a y venir , car franchement vous y serez très bien accueilli , malgré les différents commentaires négatif que j'ai pu lire sur ce site je pense qu'il faut y allez pour ce rendre compte du réel , personnellement nous y allons 3 /4 fois par ans est nous sommes a chaque fois surpris agréablement .

We stayed here for 4 nights April 15-19 in room number 700 the view was amazing and the cleaners went above and beyond each and every day. The bed was comfortable and HUGE, and the room had everything you could need daily including water. We used the restaurant for both dinner and tea services and sat at table 50/49 each service. Our waiter was the same man each night (forgot to get his name) and he gave us possibly the best service we have ever received and was very attentive, we looked forward each day to attending these services due to the experience he give us! While all the staff where lovely he definitely gave 5 star service. We attended the animation room every night of the visit and could not fault the animation team! They put on a good show even through issues and kept the crowd entertained even with a very tough crowd at times. The only slight problem we had was not knowing the hotel only took physical cash to change into dinar not card, but this was easily solved with a 4 min walk to a cash machine to withdraw the dinar.

Hemos pasado 5 días de vacaciones en este hotel y nos ha gustado mucho la estancia. Hay que destacar el trato amable de sus empleados, destacando el servicio de Jossef y Med Salah de la piscina de abajo, ambos atentos y muy simpáticos. La piscina más cercana a la playa es una auténtica pasada, bastante nueva y confortable. El servicio Buffett completo y a nuestro gusto correcto. Comida occidental mezclada con variedad de productos de la región, gran variedad de postres y cocina en vivo. El maitre del restaurante muy atento y servicial. La piscina interior climatizada también nos gustó mucho y los animadores, que a pesar de la dificultad con el idioma ( no nos podíamos comunicar del todo al no hablar español) eran muy amables y educados. Además cuenta con servicio de toallas de playa muy útil para nuestra corta estancia. La playa está bastante bien y cuenta con servicio se hamacas. El TI merece la pena. La cerveza y cócteles estaban bastante bien.

Sentido bellvue Park Luxury hotel thank you very much for your hostility, we had a lot of fun with the animation team, beautiful atmosphere all the time, the animators they are so friendly and helpful, Great service from the reception, bar,restaurant.., delicious variety buffet, nice room.