Regal Palace Resort & Spa

整體還是相當滿意的，服務態度特別好貼心感覺有走親戚的熱情，配套設施挺全的房間衞生乾淨無異味值得推介

免費升級了房間，床應該是2.2米的超大，早餐比較豐富，味道也算去過的温泉酒店裡最好的，但是室外泳池都比較淺，適合小朋友。

酒店設施很全，員工服務態度很好，前台美女Ella還幫我升了兩級房間，因為當天生日，還送了我生日蛋糕，這次出遊很滿意，還會再來的。

非常贊，從入住前台開始有個小吳服務員的熱情招待就開啟了滿滿的度假，溶洞温泉孩子們玩得不想走，山頂有個心心相印的薰衣草温泉♨️，望着夕陽看着星星點點，太愜意啦！日出東方催人醒，不及晚霞戀紅塵！

Nice Hotel , Good service, enjoyable Spa , Special thanks for check in desk name : 小关 she knows customers what they need ,what they like , make us just feeling like back home !

My son loved it, I loved it. The fish therapy pool is mind blowing, the wife selection of hot springs is crazy!!! There are so many hot springs that you can easily have your own, even during high season. I had a really good time there. I'll be back for sure during winter.

It’s a beautiful resort , very cooperative staff , I would like to come again , just please add more western food , we love the room , facilities but for big kids there are less activities , include some amusement park or theatre , but it’s a relaxing and great place to visit , would love to recommend others too my friends to come .

We booked a villa with 8 bedrooms for 15 of us. It is posh and very well maintained. Hot springs is good. Only issues we have are the restaurant staff. They are rude and not helpful.

It was the perfect choice for a relaxing staycation. The room exceeded our expectations, being larger than usual, beautifully but simply decorated and very clean. The toiletries provided were excellent in terms of quality, variety and quantity. The service was exceptional, even with the hotel being quite full on the Saturday of the long weekend. A huge shout out to Ian, who went out of his way to help, provided service in fluent English, and even added our WeChat to make our stay more convenient. The hot springs themselves were well maintained, conveniently located and offered a good variety of experiences. No hotel is complete without offering up good food - and Regal resort didn't disappoint here either. The hotel has a western and Chinese restaurant. We enjoyed both the breakfast and dinner buffets very much, and even gobbled up a delicious pizza at the lobby bar. The lobby also has great live music performed by a team of Phillipino singers - we just wish it lasted longer, as 20:45 seems a bit early to stop the entertainment. The only snag during our stay - we were refused entry by staff to the hot spring caves the night we arrived because we were dressed in non-swimwear, despite us clearly stating that we just wanted to view the facilities, not actually get into the pools. Apparently the policy states we must wear swimsuits to enter. I saw another guest experience this too, and thought surely common sense should prevail. Other than that, it was a perfect experience. One of those rare occasions where 5* actually means 5*.