Quality Inn & Suites Greenville Near Downtown

I came to.visit my children and grandchildren. I enjoyed the breakfast there. The people.who clean up the rooms were very.cueteois . They had make sure we were supplied what we needed.

Great spot for someone who isn’t looking for anything too lavish. This place is nice and affordable

The staff is the only good thing about this place. They were very welcoming and nice. The room smelled like something had died in there and it was nauseating. The mattress was stained. The comforter had stains. The floor was sticky. The bathroom was dusty and dirty. Many things need repaired or replaced.

The service from Devin was amazing, but unfortunately, the hotel and infrastructure were awful. Dirty towels, bathtub, and bathroom in general. The hotel is not current on maintenance. The complementary breakfast was a joke. Not worth it, and after seeing the cleanliness of the bathroom and room, I wouldn’t risk it. Definitely there is “Quality” only on the name.

We liked the location and the price of the room. The service was great and very friendly. The room was comfortable but there were a couple surfaces that weren’t the cleanest. There was also a leak or maybe just water in the bathroom floor, but we didn’t mind. Nice stay!

Desk staff was awesome, extremely helpful and quick to help solve one small/slight problem with reservation. Building and rooms were clean, but showing age. Everything worked as it should have and there were no major issues.

There were so many things wrong. For starters the keys needed replaced every time we left the room. There was no remote for the TV, no functioning ice makers even though they were advertised. A Waffle machine and coffee maker does not constitute a continental breakfast. The apples were old and the bananas were green. Window blinds did not block the sun. Outer door to the back of the hotel did not close. Inner door to the bathroom did not close. Telephone in room did not work. Night clerk was more interested in football game than helping customers. There was a distinct smell of bleach and Lysol that permeated the entire first floor into the elevator which clunked and clanked upon every usage. We have stayed in many Quality Inns and this was absolutely horrible.

The proximity to the downtown festival was great, and the staff member at check-out are the only positive points in this stay. When I arrived, it was late and there were only a few parking places. I was told that I could park at the fast-food place next door. The fire department should be made aware that the door on the third floor by the elevator does not close. If there was a fire, the door is supposed to be closed and allow people to go down the stairs to escape. That door had been kicked and would not close at all, with about a foot open so that smoke and toxic fumes could overtake people in the stair well. Upon entrance into the room, the window was unlocked, and the screen was badly twisted and broken. It looked as if someone had tried to go in or out of the window (on the 3rd floor!). The paint in the public areas was peeling, the breakfast consisted of horrible coffee, a couple of yogurt containers, some fruit in a bowl and a waffle maker. The ice machine on the 3rd floor was missing, and the only other one was on the 1st floor, and not working. When I asked at the front desk, I was told to go next door to the fast-food place and ask them for ice. Overall, the place looked like it had been used as a frat house with damaged and marred furniture. The carpet in the hallways had massive areas of bleach stain where it appeared that the cleaning staff had spilled bleach in several areas. This place was horrible.

The front desk ladies at this hotel were the BEST, kindest and most professional I've ever seen! They truly were helpful -- even offering to run to the Taco Bell next door to get ice for us as all ice machines were broken. The hotel is rundown. We had a dead bug in our toilet, shower was AWFUL (broken/didn't drain), many items broken or missing. A strange mildew smell lingered in the room and bed cover. Items in room were worn (fridge/chair). Breakfast was uninspired - OJ was 80% water. NO parking, huge puddle in parking lot for inexplainable reason. But the people....AMAZING! I hope they all find better jobs somewhere else together!