Katherine
11 de febrero de 2024
No elevator for second floor rooms. When we complained, as two of our party can’t do stairs let alone with luggage, they put us in their accessible room on the first floor. Nothing accessible about it except first floor- not even grab bars to climb into the tub shower.
Two outlets in the room were missing covers. Despite registering three people there were two sets of towels, one tiny soap and shampoo. No hairdryer. It was clean, but barely- streaks and missed corners. Not sure what happened in the lobby Saturday night but on Sunday morning the lobby bathroom floor was sticky with traces of blue… no housekeeping on the weekends per the sign.
Both days our key didn’t work and they needed to re program the lock. Each time the front desk started by blaming us, showing us again how to use the key, then discovering it really didn’t work.
They are clearly saving money everywhere they can- pillows are tiny, only one roll of toilet paper, no facial tissue, no hair dryer. Overall barely adequate, but not welcoming.
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