Valoraciones de Hotel das Cataratas, A Belmond Hotel, Iguazu Falls

La ubicación del servicio de las instalaciones es perfecta La calefacción de la habitación es baja y un poco fría en invierno

Maravilloso hotel con la experiencia única de hospedarse en el Parque Nacional de Iguaçu. El edificio en sí también es un pedazo de historia y las instalaciones son de primera categoría. El personal es muy atento, informativo y amable, a excepción del mostrador de registro/check-in. La mayoría de los empleados en el mostrador actuaban como si les molestaran realizar su trabajo, lo que contrastaba enormemente con el resto del personal del hotel. Somos una pareja más joven que había estado viajando durante una semana antes de llegar al Belmond y vimos la diferencia en el trato que nos dio uno de esos empleados (Martins), en comparación con otros clientes que pueden ser mayores o parecer más ricos. De hecho, disfrutamos mucho del hotel de todos modos y queríamos extender nuestra estadía, pero Martins y Samuel nos recibieron con ambivalencia en la recepción y, en lugar de extendernos por tres días más, decidimos ahorrar el dinero para quedarnos en otra propiedad la próxima semana.

Do NOT book this hotel - consistent terrible subpar service (provide wrong info, didnt communicate essential info, SILENT TREATMENT, slow service, wrong shuttle bus despite verifying twice with 2 different staff, only take down my cocktail order but I didnt get to hold/drink my order) from the reception, guest relations and concierge teams (many staff around but they are really bad at their jobs). No one takes ownership - talked to 3 different hotel managers (face to face) but new mistakes appear. Belmond's service -＞ avoidant style (ZERO follow up from any manager, each said I already spoke to the previous). Lousy service experience. Utterly disappointed. Good points - convenient location: (the only hotel) inside Brazil's Iguazu park (but service deteriorates due to no competition) and an excellent spa experience. Alternative to stay inside Iguazu park - stay at the hotel inside Argentina's Iguazu park.

Once in a lifetime experience. Do it. Treat yourself. One night is enough, maximum 2 unless you have the money for more. Get up early for sunrise and go see the falls before tourists arrive. Nothing like it. We didn’t think Y restaurant was worth it but the al la carte menu was incredible so go for that or Buffett.

To be able to see the fall prior to the opening of the park is precious. Facilities are top notch. Room service is fast. Shuttle service available to get to the gate of the park, from there, a taxi ride to the airport is only 10 real.

Thaís is the best hotel I have ever been to. Not just the landscape, but also the architecture and the service provided was outstanding

Fabulous hotel in an amazing location! To be able to see the falls before the park is open is very special. All the staff were so friendly and the customer service was second to none. Definitely recommend as a place to stay!

Location could be the main reason to stay in this hotel it locates in the park probably only hotel guest are allow to walk and see the falls in the morning before tourist comes n after perfect place to stay if you wanna watch sunrise n sunset of iguazu falls

貝夢德伊瓜蘇瀑布酒店就在景區內 離大瀑布咫尺之遙 住店客人可以在景區閉園後獨享瀑布日落 酒店價格不菲但非常值得 房間不大但設施齊全 餐食味道好

Все отлично! Лучший отель! Местоположение супер! Вкусный завтрак👍🏻👍🏻👍🏻

除了貴，基本沒有太多缺點，這次定了間瀑布景觀套房，景色一流，房間佈置和酒店設計非常Old fashion，今年66週年，另外酒店是景區唯一酒店，LVMH旗下的，所以管理服務等都不錯，SPA也很值得嘗試

超值享受，你去體驗。

雖然房價不便宜，但是物有所值！👍

來巴西怎能不來伊瓜蘇？！酒店就在公園內，無需再購買門票；下午6點到早晨9點，住店客人獨享大瀑布，前台可以提供雨衣，徒步到大瀑布下面…