Jeffrey
8 de enero de 2024
I got to the hotel and all seemed fine. Check in was a joke because they put me (handicapped) on the second floor because that’s where “all the double rooms ware” but I have difficulty navigating stairs but she wouldn’t let me use their “elevator”. She said she tried to put us in a first floor room but the computer wouldn’t let her because they wouldn’t allow for three people to stay in the room but the person in front of me was allowed to stay in a first floor room with three people. I FINALLY get to the top of the steps just to find the fire door is BROKEN and I can’t get through it. When I do make it to my room and turn down the bed there is garbage between the sheets. There was no hot water for my bath or shower the next morning. And while breakfast wasn’t great it was about the only thing that was good about this hotel. The front desk girl when told about the fire door at the top of the steps simply told her she would put in a work order for it, IT’S A FIRE HAZARD!!! This hotel from start to finish was a complete disaster.
Traducir