Il Salotto di Firenze

Two things, the room smelled like it was old, but everything was very clean and tidy, and what I disliked the most was that they didn't answer whatsup because I had problems entering the property. They didn't answer my WhatsApp because I had questions about the code, I was outside for 40 minutes with my suitcases waiting, then when we were able to enter, as there was no information about the Wi-Fi inside the room, I tried to communicate again by WhatsApp and nothing, it was the next day that I left the room to the office, which was closed, and I saw that on a little card there was the Wi-Fi information. For someone arriving on a vacation trip, it was very frustrating.

As advertised online we were expecting air conditioning and had booked the room for 4 nights. When we got to the room the air conditioning was not working. After trying multiple different settings and methods including speaking with the manager we were left without AC for 2 nights (causing the room to be 26 degrees Celsius or 78 degrees Fahrenheit). This left us no choice but to keep the windows open all night. These windows did not have screens so we were constantly waking up in the middle of the night due to getting bitten as well as enduring the loud noises in the street. We woke up each morning not getting much sleep with a lot of bug bites causing us to eventually go to the pharmacy to get medication to alleviate the itch and pain. We then asked for a partial refund due to not receiving the advertised services. After speaking with the manager on multiple occasions it was clear that he didn't care and had no intentions of mitigating the situation showing us the lack of care and hospitality. Based on the disrespectful messages received from manager we are very disappointed and we will definitely not be coming back. A side note for any coffee drinkers, the coffee from the machine in the kitchen is disgusting and not drinkable.

Very nice room. Right on corner of Duomo plaza.

We spent 2 nights there, it has a perfect location a few meters from the dome. Rooms very clean and well equipped, however a lot of noise (street and other rooms) because not soundproof. Alessandro was very friendly.

Central location perfect for sightseeing as well as dining out. Lovely week spent at these cosy, spacious, light and airy rooms. Well equipped shared kitchen always kept spotless. Efficient communication with truly accommodating owner who is quick to respond at all times and ready to assist with any requests/issues that may arise. If we ever return to Firenze, we would definitely stay here again. 100% recommend!

Perfect location, nice rooms and friendly staff. Every attraction is close to the building and you access every Train station for just 5 minute walk Shopping street very close. Rooms are quite big for couples, has a kitchen and offer free caffee capsules. 10++++

The hotel/B&B was in a perfect central location. The room was spacious, decorated nicely, and everything was quiet throughout my stay. Would definitely recommend!

Il Salotto di Firenze is my favorite place to stay in Florence! You cannot beat the location, literally around the corner from the Duomo! And the staff is the best! I can't wait to return to Florence and when I do, I'll defintely stay here again!