Usuario invitado
1 de junio de 2024
I had a mixed experience at this hotel. On the positive side, the staff were very lovely and accommodating, the location is excellent, and the decor is beautiful. The hotel is clean, and the breakfast was good. When I arrived, the staff kindly upgraded me to a larger room, which was a wonderful gesture. However, there were some issues related to noise. The room I was given was next to the reception and right beside a public hotel toilet. The toilet doors are loud meaning that I could frequently hear people going in and out of it. Additionally, I could hear chatter from the reception, mostly in the mornings when guests were checking out, which woke me up every day. My room had a street view and was located next to a generator, which was loud if I opened the window. Creaky floor meant that I could also hear the people above my room. Before my arrival, I received a form where I requested a room away from the elevator (to avoid any noises). Perhaps I should have explained clearly that my priority was a quiet room. The sink in the bathroom is too low and narrow, it difficult to use without crouching or sitting on the toilet. Additionally, the TV was too small to see comfortably from the bed. There is a wall opposite the bed where a larger TV could be easily installed. Overall it was still good value for money, especially over a bank holiday weekend.
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