Helvetia Suites

Lovely apar**ents. Good Ac. Not very childfriendly. My son, 6 years, got up in extra bed and it broke, look at the pictures, he’s a tiny kid. He got so scared :( and now Helvetia Suites is keeping our deposit 150€. I feel so surprised and sad. They will fix the bed on their own (it’s easy to fix) and charge us 150 €. They have no bookings and tried to say they couldn’t let someone live in the apar**ent because of the bed. Scam de luxe. We travel a lot and this is the first time we have such a bad experience. Not a very nice area. No reception - so it was a bit of a pickle to get in. Had to give my creditcard number by text message for the deposit :( The cleaning not very good. We found a watch - hope the owner will get it back (attached a picture) and had to to was the glas and cups before we used them.

Great apar**ent with amazing bathroom and bed and 2 spaces for us to both work at laptops. The only thing that is important to be aware with this apar**ent is it up 4 levels (8 flights of stairs), and there is no lift. It was fine for us, but for people with mobility/health challenges it might be tough going. We were out of breath on the first day, but got better and fitter over the stay ;)

In Ordnung mit kleinen Macken. Wir waren eine Nacht in der Suite 3a oben unter dem Dach. Pro: + zentrale Lage in Düsseldorf fussläufig zur Kö und Altstadt +bezahlbar +überwiegend neu und stilvoll eingerichtet +kontaktloser Check in reibungslos +Wasserkocher und Tee und Kühlschrank vorhanden +Rolladen an einem der beiden Fenster + schönes holzparkett contra: - abgewohntes Bett -Fön total versifft- lauter Autoverkehr sogar ganz oben schwer zu schlafen

Bel appartement, propre et spacieux, belles prestations, bien placé mais... nous n'avons jamais croisé qui ce soit et pas d'ascenseur ! C'est le gros bémol avec 2 valises avec 3 étages à monter! Dommage c'est le seul hic que nous avons rencontré!