Lianne
29 de diciembre de 2023
Mostly very nice, beds clean, a bit on the too firm side. We had been at the hospital since Dec 22 and decided to get a room because it connected to the hospital. I booked with ******* then discovered that booking with hotel/hospital we would have been charged less, $200 less, this was a huge difference and not very helpful front desk. This upset me, we already did not want to spend Christmas at the hospital. Even if the hotel could not have changed the price I would have been willing to contact *******, I’ve always had luck in the past if I needed to change an error with booking. The front desk told me she would not help even if ******* was willing to cancel my booking that took place about 1 hour before I walked over to the hotel.
Traducir