Usuario invitado
3 de septiembre de 2021
For the life of me, I cannot comprehend how this hotel have 4 stars. When you look at Tripadvisor before you book the hotel, you get the impression that's it a 4 star hotel with many facilities. Well that's straight up wrong. I paid a 100 euros for a hotel room that looked like somewhere out of the 90's with no minibar and a toilet holder that broke apart the moment you touched it. But hey, you got a free bottle of sparkling water? I've stayed in a looot of 4 star hotels, but this was like staying in the hotel I stayed at on a study trip to Madrid. And that's definitely not a compliment! When checking in, I found out that all facilities listed are in the hotel next door, The Marriot Courtyard. The service was nice, but the food was horrible. I didn't even stay for the breakfast the morning after ew. Honestly maybe 2 stars are too much, but I had a really nice server at the restaurant, so that weighs up for a little. Also you couldn't enter the parking garage or get out of it, if you didn't have your key card. Which is absolutely brilliant when you have checked out and handed in your key card. Not. I will never ever recommend this hotel to anyone, not even my worst enemy. Never ever Best Western again.
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