Hotel Sarina

My experience at Hotel Sarina was extremely disappointing. Firstly, the hotel looks nothing like the images and description shown on the website. I found the presentation to be very misleading, and the actual condition of the hotel was completely different from what I expected. The hotel was dirty and poorly maintained. I encountered cockroaches regularly, including while having breakfast and dinner. I raised my concerns with the staff, but unfortunately, they showed very little interest and did not appear to take the issue seriously. I also found the service disappointing. From reception to other members of staff, I experienced what I felt was rude and arrogant behaviour. The overall atmosphere was unpleasant, and I felt that the main concern was taking money from guests rather than providing good customer service. Overall, the experience was a disaster and certainly not worth the money I paid. I would not recommend Hotel Sarina to anyone, and I will definitely not be staying there again.

Nice hotel, clean and comfortable. Friendly staff and good service. I really enjoyed my stay.

A good fitness and the best view from the window.

It was very nice to have been received by the hotel manager & Staff who were very friendly And cooperative. Unfortunately the room was not what I was expecting and the washroom was not also very clean and the soap was very Unpleasant. Since my stay was short I did not bother to tell the staff about my room and washroom. I believe there is a room for huge improvement.

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

Excellent service and staff. Enjoyed the stay.

Very good hotel..in the heart of dhaka..

Good service and staffs are excellent. Fast service. Good team work.

The staffs Ashraf Adnan Sayed are very helpful, they know my flight will be mid night so they offered me a shower at the health club even I was already checked out in the morning, big thank you for their thoughtful care!