Janet
1 de enero de 2024
The breakfast is great. You have 2 options. You can have eggs, French toast, crepes, and other limited menu items made for you, or go across the courtyard and have a breakfast bar.
The pool ran out of towels our 3rd day there. There was absolutely no maid service for our 5 nights. One was even cleaning the room next to ours on day 3 as we left for the day and we hoped they will come to at least take the trash out. Came back, and our room was not touched.
We were out of our room every day by 9am and did not return until after 6. Every morning, there were at least 10 bags of trash in the hallway, showing the maid service to be problematic. I observed the maid staff several times, and most of the time they were doing something other than cleaning the rooms, like talking and hanging out. Upon checkout, I asked if we needed to request our room be turned, and was informed it is supposed to be done daily without the customer asking.
The windows could give some sound proofing, as we heard every car and motorcycle with loud exhaust, from the 5th floor.
The staff, outside of the cleaning crew, were exceptional. It was different than what we were used to, by having a limited menu breakfast cooked for us.
The parking garage is worth paying for, especially in the winter.
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