Quality Inn & Suites

"I made the booking about 2 months ahead of time for a trip from West Virginia to Chicago for my daughter’s wedding. Unfortunately, I inadvertently made the reservation for the wrong date and we showed up to claim a room the evening BEFORE the reservation date. It was too late to cancel the reservation without paying a fee and by all rights the hotel could have charged us for both the cancellation fee for the night we had reserved AND then charged us full rates for the night we hadn’t reserved. The lady behind the desk calmly handled our mistake, and made it all better. They gave us just what we had requested as if I had made no mistake at all. It was a great relief and we completed our trip without any hassle."

Luxury Apartment in Downtown with/Pool/Gym/Rooftop

Courtyard Cincinnati Midtown/Rookwood

"Buena ubicación con entorno tranquilo a pesar de la gran carretera. Muy cerca de muchas salidas en los comunes de Rookwood y el pavillón. Muy cómodos camas. Conexión fuerte a Internet. Grande TV con muchos canales. Balneario grande y limpio. Me gustaba estar aquí. Hay que mencionar especialmente a un joven destacado llamado Mike. En un primer momento no pudo encontrar mi reserva a pesar de que tenía un número de reserva confirmado. Me di cuenta de que mi nombre de colegas estaba en la lista de invitados y luego me di cuenta de que hice la reserva bajo el nombre de mi colega accidentalmente sin haberlo hecho. Gracias a esta resolución, pudimos inspeccionarnos sin tener que hacer una nueva reserva y hacer la pérdida de la reserva trip.com. ¡Un gran kudos para mike para salvar nuestra viaje de negocios de ser un desastre!!"

TownePlace Suites Cincinnati Oakley

"We stayed at the TownPlace Oakley for our granddaughter’s graduation. The hotel is nicely designed, the rooms are comfortable and the hotel offers free breakfast. The hotel is located near dining and shopping. The real highlight, though, was the exceptionally friendly and accommodating staff. We have never stayed in a hotel where the staff were so friendly. The floor staff personally engaged us to make sure we didn’t need anything. A special shout-out to Melissa in the breakfast area. Very eager to help. We would definitely stay hee again."