Hampton Inn & Suites Cincinnati-Downtown

Room was nice! I’ve stayed in many hotel rooms that include a mini fridge at the price I’ve payed. Unfortunately this price didn’t include one. Otherwise location was great!

Room was fine…my father stayed in room across hall and his tv didn’t work. We called multiple times and communicated by text. All they kept saying is maintenance was contacted and should be there shortly. Never showed up over our two night stay, all I received was an apology. Very disappointed.

This hotel is conveniently located next to great places to eat and within a walkable block to other great places to eat, Fountain Square, Graters Ice cream, free concerts, etc. It also has a wonderful breakfast included. Because it is attached to another Hilton hotel - you get to chose if you want to get food on either breakfast side - or both - giving you a lot of options. The room was clean. We had two doubles and a pull out sofa. The pull out sofa mattress was flat as a pancake and the you could feel every spring as you laid down. That mattress was not really well kept. If you are looking for a view - forget it. There is an abandon building just outside the window and some attempted renovation or demolition. Not aesthetically pleasing but not an issue for us. There is a parking lot next door that charges by the hour if you don't want to pay $40 a day for valet. But, the garage elevators were not working and the first 2 floors are reserved for the valet I assume. Again, not an issue for us but could be an issue for another guest. a quick drive to the Zoo, aquarium, Kentucky, the Sign Museum, and Findlay Market.

The 2 ladies checking us in were incompetent and rude. I have never been treated so poorly. Luckily, when we came back after our event, the gentleman at the front was very kind and got us all waters.

Good location to walk downtown area. Had to wait awhile to get our car from the valet. Mattresses a little firm. 2 breakfast options…Homewood suites connected to hotel.

Not good Ran out of towels No one to deliver towels Ice machine not working Hidden room fee of $99 refundable after discharge Cashless facility not known ahead of time