Usuario invitado
22 de agosto de 2021
I'd like to start this review by wondering why there have been no new reviews for three years. Booked this online while I was in Cambridge and opted to drive there immediately so I had free parking. All the other reviews describe a very friendly, welcoming and helpful attentive host. I never experienced this. Maybe I caught them off guard by turning up so swiftly and they had to rush to get the room ready or something. I don't know what it was. It certainly wasn't a frosty reception in any way but it was minimal and functional. No offer of a breakfast request or info as to whether I could use the garden and no questions like 'do you need any info about the area?' and usual stuff like that. I did ask the lady I was referring to about getting into town and she told me the way. I only needed a bed for the night and I dropped things off in the room and had a quick shower and was on my way out. I walked into town and it took over half an hour, maybe 35 -40 mins even. Returned to the room around 10pm. My car was parked at the front of the hotel in their off road spaces of which there are 3. I noticed there was plenty of space to park roadside too. The room and why this is a good hotel - The people who run this hotel have a love for what they do and it shows. Plenty of nice little touches that showed not only their experience but also that they care about their guests. The shower was good and there were towels in the bathroom and also on the bed. Shower gel and shampoo included. An iron and board. A fridge which sadly a lot of hotels don't have. Really appreciated the fridge. Hair dryer. 3 or 4 toilet rolls. No guest would get through so many toilet rolls but it was nice to see them there. an almost full length mirror. a table and a chair. a bin in your room and one in the bathroom. a heated towel rail. coat hangers. a rug bedside and plenty of plug sockets. I never wanted to bore you with all the features. My point is that it was a small room (number 5) but they had tried to cover everything and have really thought about what a guest might need and nothing was lacking. I was very very impressed. To finish......there was a knock on my door in the morning and it was about 15 minutes before my check out time. Big no for me. I didn't see a 'do not disturb' sign or I would have had that displayed. I've paid for that time and should be left to it. I checked out about 3 minutes before my check out time. I was in my car ready to leave the premises when the lady came out. She checked the key drop box at the front door and then gestured towards me with a confused look on her face and was asking where the key was. So I had to get out of my car to tell her that I had left the key in the room as according to the page on the website, when you check out you can drop the key in the box or if you wish, you can leave the key in your room. She said OK. She never said 'I hope you had a nice stay' or 'was everything alright with your stay? Not
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