Hoteles en Lucerna con desayuno

Location: The hotel is well located, approximately a 9-minute walk from the nearest station, which made getting around convenient. Room & Housekeeping: The room was clean and well maintained throughout my 4-night stay, which I appreciated. However, the minibar was not refilled during the entire stay, which was disappointing and not what I would expect given the price paid. Staff & Service: Unfortunately, the service experience was inconsistent. The front desk staff appeared inexperienced and unsure about basic matters such as payment handling and invoicing, which caused unnecessary confusion. It felt as though the staff member may have been an intern without adequate supervision or training. More concerning was the overall attitude at the counter, which came across as rude and unwelcoming. I sincerely hope this was not a case of discrimination, but the interaction especially with the man staff did not reflect the level of hospitality expected. Value for Money: While the hotel positioned itself as high-end in design, the service and experience felt surprisingly basic. For the price charged, it did not offer good value and did not meet the standards. Overall: Although the location and cleanliness were positives, the service shortcomings and lack of value significantly affected the overall experience

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!

This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.

La habitación está limpia, el estilo es bastante medieval y el mobiliario y el equipamiento son de muy buen gusto. El personal de servicio es muy educado y entusiasta. El horario de registro coincide con los cambios de verano y el hotel también ofrece recordatorios atentos.

The hotel offers an excellent location in the heart of Luzern, making it easy to explore the Old Town, Chapel Bridge, and Lake Lucerne on foot. Staff are generally friendly and helpful, and check‑in is smooth. Rooms are clean and functional, though some areas show signs of age due to the building’s older structure.

Encontramos la habitacion un poco pequeña. Coincidimos con una ola de calor y como carece de aire acondicionado parecía un horno.El desayuno muy completo.

Hotel was located near the Lucerne station and easily accessible. Also a short walk to chapel bridge and old town. There is a dining area where you can have your meals and also provides coffee and tea 24/7. However, the television does not have any English channels and the tap water is cold. There is hot water for bathing but it doesn’t last long.

Very kind people willing to help you out with recommendations. The room is really clean and there’s enough space to have a comfortable stay! It’s pretty close to the station and with the free public transport you can easily ready the station too.

Un hotel muy rentable. La habitación no es muy grande, pero en general es limpia y cómoda. Podemos registrarnos temprano, lo que nos dará más tiempo para salir a la ciudad. La tarjeta de huésped proporcionada por el hotel es muy útil y permite coger el autobús de forma gratuita. Hay un microondas y agua caliente, ¡lo cual es muy conveniente! Los secadores de pelo deben solicit**** prestados en recepción.

Centrally located in a quiet street in the city centre near the main train station ; stylish renovation of the hotel and functional kitchenette in the room I stayed (can you imagine there is a dish washer in the room ?😂and every day the housekeeper used it for our dirty dishes); laundry room on the first room and cozy cafe on the ground floor; reasonable price considering a Swiss standard; overall, excellent (input the confirmation number from trip.com and your name when you need to do the self check in at the entrance indoors; the door is closed and looks locked but actually you can open it 😂) ; will book it again when coming here in Luzern again ) 👍