Holiday Inn Express & Suites Manhattan

Very friendly staff. The checking clerk on fri, Feb 24th during the daytime was great. Didn't get her name but had blond hair. The black gentlemen that fix breakfast made sure there was always plenty of food. Which you could tell there managers they did a great job. The hotel was clean. We were there for a wedding

Very average HIE all around. Nothing stellar or terrible in any way. Breakfast area was clean and well stocked. Possibly the noisiest hotel room we’ve been in. Traffic noises, upstairs noise, elevator noise, weird banging noise outside. Parking is convenient but spaces are a little tight. If you decide to stay here, request a room on the north side away from the highway.

The hotel is modern and new, with clean and comfortable rooms, and a convenient location adjacent to shopping, dining, a magnificent holiday lights display, and not too far from KSU. The pool and hot tub were plenty fine (and a delight to my two nephews and one niece staying in another room). The fitness center was spacious with good, well-maintained equipment. Normally, for these sort of "cookie cutter" hotels, I'm happy to award 4 stars if they "check all the boxes" (and 5 if they go "above and beyond"). However, in a few areas, most notably the breakfast service, this hotel came up a tad short. I stayed two nights and had the complimentary breakfast on both mornings. I showed up for breakfast about 45 minutes after it opened (i.e., not 5 minutes before close), and experienced the following: (1) oatmeal almost empty one morning (I scraped the last bits out of it); totally empty the next morning (2) cinnamon rolls cold one morning; out the next morning (3) scrambled eggs down to a few unappetizing "crumbs" one morning and the next morning were replaced by some pre-fab "omelets" (both egg serving trays were allocated to "omelets" that morning) (4) pancake machine out of batter one morning. HI Express's cinnamon rolls are an emblem of their brand; the breakfast area attendant should be monitoring them and replenishing when necessary. And it was not like it was especially busy; the breakfast area seats were perhaps 25-30% occupied. ALSO: they ran out of pool towels. And, it seemed like every time I walked past the front lobby, the front desk was unattended. I know desk attendants might need to leave the desk now and then, but it seems like a hotel should strive to keep the desk staffed except during the wee hours. I am fairly loyal to the HI Express brand. One reason for that loyalty is that its complimentary breakfasts are a cut above those of their competitors in the mid-tier lodging category; it's an area of differentiation in a category where differentiation is difficult to achieve. I would therefore suggest that all HI Express locations try to be diligent in keeping their breakfast experience positive. Yeah, once in a while, one item will run out or run low. But it should not be almost every warm item.

Always enjoy our stays at the Holiday Inn Express. It is our hotel of choice when we travel. Always clean, friendly, comfortable place to rest and relax. Also like the breakfast available if needed.

Friendly vibe, comfortable and modern facilities. Was in town for business meetings at the same time as a big K-State home football game. While the hotel was busy, the staff was very friendly and helpful. The hotel also was quiet. The room was very comfortable and the bathroom was spacious and well appointed. This may have one of the nicest Holiday Inn Express’ I have stayed in.

A little pricey but overall a good deal, good breakfast, fitness room and pool. Very friendly staff. A lot of restaurants nearby.

Easy access with plenty of eating place close by. Room need a good cleaning. Carpet new shampoo as well as furniture.

Nice, clean facility. Great location & friendly staff!

The room was comfortable and clean, no complaints. Road traffic noise was much more than I expected and our room was next to the stairway so alot of slamming doora in the morning.