Quality Inn & Suites Palm Island Indoor Waterpark

I don't even stay because was so dirty was old blood on the bed and mold everywhere I have pictures I need a refund

I We went for the first time to celebrate my son's birthday and went to sleep at the house. We couldn't stay there; people had big, smelly dogs. The room was filthy, the alarm detector was hanging from the ceiling and didn't even work. There was no phone, the internet didn't work, and the TV was awful.

We did not complete our stay. The staff was pleasant and agreed to provide a refund. The third floor where our room was located had a terrible smell. The room had wallpaper pealing, broken dresser and damaged ceiling tiles and did not appear clean. The side doors are not secure.

The hotel indoor water park is not open. It should list that before booking. The whole point is the water park not being stuck in a room.

Web page advertisement looked nice and said there was a water park. It was nonexistent. Facilities needed upgrades, bed was old and saw bugs in bathroom and by coffee maker.

The heat really didnt work. Had it turbed all the way up and still blowing out barely warm air. Booked stay for water park. Wayer park was closed

The Rm and phasilitys were absolutely discussing, asked for a cup of ice there wasn't a working ice machine in th whole building..Will never stay there ever again along with anyone else i know...

This place was absolutely disgusting. Dirty grounds, broken. glass in exterior doors that don't close so anyone can walk in guest or not. Upon entering the hotel we were greeted with a garbage can overflowing with rotten meat and spoiled food by the vending area. Tor.n up carpet with a caution sign sitting in the middle of the hallway. Once in the room I found a stinky room with stained sheets, someone else's socks still on the night stand and old food on the windowsill behind the curtains. SAVE YOUR MONEY!!!!You would be better off sleeping in your car.

Upon entering the room, there was a stale odor which was partially masked with deodorizer. The carpet appeared to be in acceptable condition. No TV cable guide on the dresser for the channels, had to call the front desk who told me it's on channel 99. The heat/AC unit was very noisy, so we left it off. I understand the hotel is older, but I thought the bathtub faucet was going to pull out of the wall when I tried to pull the knob. There was plenty of hot water and the pressure was great. The sink faucet was similar, very hard to pull to the on position, I hadto turn it on for my wife. Caulking was sloppy and the tub itself was the original steel one which had been painted long ago. At first I thought it was soap scum, but it was actually the paint job. In the morning, I asked to borrow a snow brush to clear my car off and a maintenance man offered to do it for me, but I told him I could do it. We only needed a place to sleep for one night, and for the price, it was a bargain. I would book there again, even knowing the conditions.