Usuario invitado
11 de mayo de 2024
I got a steal of a booking for a premium room at around 4700 rupees through EaseMyTrip. My positive experience began from the first call to the reception itself. Suraj went out of his way to cater to my request of getting viable and explicit conformation of my booking from their hotel's records, as EaseMyTrip did not send the same. On arrival, my check-in process was quick and smooth. The free wifi was a pleasant surprise. The room had thankfully been sanitized beforehand as expected, and was very clean. The mini-fridge was admittedly empty but this wasn't an issue overall. The bedding was extremely comfortable and of good quality. The electric kettle had been cleaned recently and the service staff was very quick to restock with milk, coffee and sugar sachets, on request. One thing that stood out was the energy level of the staff. They were enthusiastic, always smiling, attentive to the customer's needs and always quick to respond. Kudos to Suraj and Anju from the reception for their dedication and communication skills, Esha from the dining room staff for being thorough and honest, Samrat for stepping up on the occasion to substitute for his superior and ***oj for his quick service. I will definitely revisit Comfort Inn later this year.
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